The Opportunity

At Purina, pets aren’t just part of what we do — they’re our passion. Our vision is to be the world’s most trusted company in enriching the lives of pets and the people who love them. Through high quality nutrition, innovation, and care, we’re dedicated to helping dogs and cats live healthier, happier lives. Because when pets thrive, their people do too — Pets and People are Better Together.

We’re now looking for a dynamic, strategic, and results driven Senior Customer Business Manager – Metcash & Pure Play eCommerce to lead our omni-channel growth agenda. This is an exciting opportunity to shape our strategy across two critical channels and guide a high-performing team to deliver exceptional commercial outcomes.

A Day in the Life

As a senior member of our sales organisation, you will partner closely with customers to build long-term strategies that fuel sustainable growth. You’ll champion both Metcash and Pure Play eCommerce, ensuring the right portfolio, the right execution, and the right plans are in place to win.

You will:

•    Lead and coach a team of three Customer Business Managers (two Metcash, one Pure Play) and one Account Executive.
•    Develop long-term strategic business plans for the Metcash and eCommerce channels, including JBP development and execution.
•    Collaborate with cross-functional internal teams and external stakeholders to drive excellence and deliver against commercial objectives.
•    Optimise category strategies across both channels, ensuring the right levers and touchpoints are activated to unlock growth.
•    Serve as the internal Subject Matter Expert for your channels, sharing insights, trends, and best practices across the Purina organisation.
•    Lead key retailer projects to ensure flawless execution and breakthrough results.

What Will Make You Successful

We’re looking for someone highly driven, collaborative, and commercially astute — a leader who can influence, innovate, and inspire growth.

You will bring:

•    A proactive, can do attitude and strong collaboration skills.
•    Proven experience in Category and/or Account Management within FMCG.
•    A strong track record of driving sales growth and delivering commercial results.
•    Excellent analytical and strategic thinking skills, with the ability to interpret complex data and turn insights into action.
•    Understanding of independent retailing, eCommerce dynamics, merchandising, and content optimisation.
•    Deep knowledge of category management principles and how to activate initiatives that unlock mutual value.
•    Proficiency in Excel and PowerPoint, with strong communication and presentation skills.
•    Demonstrated project management capability to lead initiatives end to end.

Full Australian working rights are required. Applicants may be asked to complete pre employment checks (including health assessments) prior to appointment.

Benefits

You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader. 

In addition, we offer: 

•    5 'KitKat Days' throughout the year, allowing time off for personal well-being and recharge. 
•    Varied career experiences and personalised development support 
•    Wellbeing benefits including vaccinations and health insurance discounts 
•    Diversity & Inclusion initiatives and program 
•    Paid parental and partner leave 
•    Purchase Leave Scheme 
•    Volunteering leave, Sports leave, Emergency Services leave 
•    Discounted gym memberships 
•    Discounted Nestlé products 
•    Novated Leasing 
•    Salary Sacrifice to Superannuation 

Our Story

At Purina, it's no secret that pets are our passion. Our vision is to be the world’s most trusted company in enriching the lives of pets and the people who love them. We’re dedicated to improving the health and lifestyle of cats and dogs through quality nutrition and care. Put simply, we believe a healthy pet makes for a happier home and our commitment to dogs, cats and their owners has made us a world leader in pet care.

Our values are rooted in respect – for our employees, our customers, and our consumers.  That’s why championing diversity and inclusion is important to us; we embrace different perspectives and give everyone the chance to be the best they can be. By thinking in new and creative ways, we grow and enhance our business.  

We want to make finding your dream job a reality. If you need accessibility support to complete our recruitment process, please contact us at Careers@au.nestle.com. 

Take a look at Careers at Nestlé | Welcome | Get In Touch New Zealand (nestle.co.nz)to see some of the ways we live and practice this every day in our workplace or for more information please visit our LinkedIn page http://www.linkedin.com/company/nestle-s-a-