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Boutique Manager Antwerp

Boutique Manager Antwerp

Antwerpen, BE

Antwerpen, BE

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

 

Position Summary

 

Location: Antwerp

Contract: Permanent

Start date: Asap (as from Jan 2021)

 

Nespresso is looking for a new Boutique Manager in its Flagship store in Antwerp.

 

Your mission is to develop Boutique business and Nespresso visibility by creating & reaching ambitious sales and service targets. Lead by example a team of Sales advisors through information and evaluation. Respect Nespresso “Premium Brand Positioning” by respecting the guidelines and creating new opportunities for Nespresso in the bigger Antwerp region.

A day in the life of a Boutique Manager

 

  • Achieve growth by developing the Boutique business through coffee, machine and accessory sales in combination with New Club Member registration. 
  • Develop People: build, motivate and manage the team
  • Set the sales and qualitative objectives for the Boutique
  • Ensure a seamless and consistent customer experience
  • Organize the planning of the team and the demo agents
  • Respect budget amounts and manage your inventory
  • Communicate properly with all departments involved in the Boutique business (accountancy, IT, logistics, marketing etc.) and respect deadlines.
     

What will make you successful

 

  • At least a Bachelor at a university or a specialist college.
  • Minimum 4-5 years of extensive professional experience in Retail (all additional experience in hospitality and up-market hotel, tourism, etc is a plus).
  • Experience in change and project management with a hands-on mentality.
  • Highly experience in people management (internal & external), motivation and development of direct reports.
  • Embrace Nestlé/Nespresso values - Strong ethics and integrity.
  • Business and customer orientated, Passion, Commitment, Interest in Nespresso, coffee in particular.
  • Willingness to work with challenging hours and during weekend, almost permanent presence required on busy days. Presence required at opening and closing times.
  • Excellent communicator (Fluency in Dutch and a good knowledge of English), adapting tor each type of (internal) customer (open minded, listening, understanding of the customer’s needs and capture customer’s interest)

 

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

 

Position Summary

 

Location: Antwerp

Contract: Permanent

Start date: Asap (as from Jan 2021)

 

Nespresso is looking for a new Boutique Manager in its Flagship store in Antwerp.

 

Your mission is to develop Boutique business and Nespresso visibility by creating & reaching ambitious sales and service targets. Lead by example a team of Sales advisors through information and evaluation. Respect Nespresso “Premium Brand Positioning” by respecting the guidelines and creating new opportunities for Nespresso in the bigger Antwerp region.

A day in the life of a Boutique Manager

 

  • Achieve growth by developing the Boutique business through coffee, machine and accessory sales in combination with New Club Member registration. 
  • Develop People: build, motivate and manage the team
  • Set the sales and qualitative objectives for the Boutique
  • Ensure a seamless and consistent customer experience
  • Organize the planning of the team and the demo agents
  • Respect budget amounts and manage your inventory
  • Communicate properly with all departments involved in the Boutique business (accountancy, IT, logistics, marketing etc.) and respect deadlines.
     

What will make you successful

 

  • At least a Bachelor at a university or a specialist college.
  • Minimum 4-5 years of extensive professional experience in Retail (all additional experience in hospitality and up-market hotel, tourism, etc is a plus).
  • Experience in change and project management with a hands-on mentality.
  • Highly experience in people management (internal & external), motivation and development of direct reports.
  • Embrace Nestlé/Nespresso values - Strong ethics and integrity.
  • Business and customer orientated, Passion, Commitment, Interest in Nespresso, coffee in particular.
  • Willingness to work with challenging hours and during weekend, almost permanent presence required on busy days. Presence required at opening and closing times.
  • Excellent communicator (Fluency in Dutch and a good knowledge of English), adapting tor each type of (internal) customer (open minded, listening, understanding of the customer’s needs and capture customer’s interest)

 

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Apply now »