Loading...
Share this Job
Apply now »

E-Commerce Manager

E-Commerce Manager

Assago, IT

Assago, IT

The Nespresso story begin with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee.

Position Snapshot

 

  • Nespresso in Italy, Milan headquarter (Assago)
  • Nespresso team E-Commerce, B2C Department
  • Permanent Contract
  • At least 7 years of experience in eBusiness
Position Summary

 

Reporting to the Head of B2C, E-Commerce Manager will be responsible to drive the business result of Nespresso’s digital platforms by implementing the defined strategy, the consumer activation plan and campaigns, including e-retailer content & experience.

A day in the life of... eCommerce Manager

 

  • Define and implement the ecommerce strategy in line with the Consumer Journey Strategy developed by marketing;
  • Define, plan & ensure the execution of e-merchandising activities through cross-sell, up-sell & eCRM possible strategies;
  • Leverage (internal and external) data, insights and recommendations provided by the Data & Insights to continuously improve Activities;
  • Drive the day-to-day back-end management of digital boutiques, both owned Digital Boutiques (nespresso.com B2C+B2B) and not-owned (eRetailer.com);
  • Ensure the integration of all product launches and digital campaigns into the content management system (e.g. copy, visuals, banners);
  • Drive and continuously improve the digital path to purchase and ensure a best-in-class digital consumer experience through optimized purchasing paths from call-to-actions to landing pages and leading test & learn activities;
  • Drive the organisation's business results by making tactical and operational decisions by building the department in a sustainable way;
  • Drive improvements and efficiencies in the organisation by collaborating with other departments;
  • Build a strong team where team members collaborate effectively and understand their shared goals and purpose.
What will make you successful

 

  • Strong experience in eCommerce Operations (Content Management, eMerchandising & personalization);
  • Experience in building and managing eBusiness operations (organization, processes, guidelines) is a strong plus;
  • Strong Web Analytics knowledge (Google Analytics certification is plus) as well as of A/B testing tools;
  • People management experience, in leading and managing cross functional team;
  • Stakeholder Management in a matrix organisation;
  • Create a climate of trust in which people want to do their best;
  • Problem solving, proactivity, energy and courage;
  • Ability and interest in working in a fast-paced and rapidly-changing environment, be able to prioritize and manage complex project;
  • University Degree in Business;
  • Fluent in English.

The Nespresso story begin with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee.

Position Snapshot

 

  • Nespresso in Italy, Milan headquarter (Assago)
  • Nespresso team E-Commerce, B2C Department
  • Permanent Contract
  • At least 7 years of experience in eBusiness
Position Summary

 

Reporting to the Head of B2C, E-Commerce Manager will be responsible to drive the business result of Nespresso’s digital platforms by implementing the defined strategy, the consumer activation plan and campaigns, including e-retailer content & experience.

A day in the life of... eCommerce Manager

 

  • Define and implement the ecommerce strategy in line with the Consumer Journey Strategy developed by marketing;
  • Define, plan & ensure the execution of e-merchandising activities through cross-sell, up-sell & eCRM possible strategies;
  • Leverage (internal and external) data, insights and recommendations provided by the Data & Insights to continuously improve Activities;
  • Drive the day-to-day back-end management of digital boutiques, both owned Digital Boutiques (nespresso.com B2C+B2B) and not-owned (eRetailer.com);
  • Ensure the integration of all product launches and digital campaigns into the content management system (e.g. copy, visuals, banners);
  • Drive and continuously improve the digital path to purchase and ensure a best-in-class digital consumer experience through optimized purchasing paths from call-to-actions to landing pages and leading test & learn activities;
  • Drive the organisation's business results by making tactical and operational decisions by building the department in a sustainable way;
  • Drive improvements and efficiencies in the organisation by collaborating with other departments;
  • Build a strong team where team members collaborate effectively and understand their shared goals and purpose.
What will make you successful

 

  • Strong experience in eCommerce Operations (Content Management, eMerchandising & personalization);
  • Experience in building and managing eBusiness operations (organization, processes, guidelines) is a strong plus;
  • Strong Web Analytics knowledge (Google Analytics certification is plus) as well as of A/B testing tools;
  • People management experience, in leading and managing cross functional team;
  • Stakeholder Management in a matrix organisation;
  • Create a climate of trust in which people want to do their best;
  • Problem solving, proactivity, energy and courage;
  • Ability and interest in working in a fast-paced and rapidly-changing environment, be able to prioritize and manage complex project;
  • University Degree in Business;
  • Fluent in English.
Apply now »