Global IT HUB - Stage Operations Specialis

Position Snapshot

Nestlé in Italy, Milan headquarters
Internship
Full-time in the Milan HQ with some flexibility to work remotely
Bachelor's degree in computer science, systems analysis, or related studies and experience
Effective English communication
Start date: mid-April

Position Summary

Are you a talented Operations Specialist ready to join Nestlé’s new Workforce 360 Collaboration, Content and Portal Services team in Milan, Italy?  We need your knowledge and expertise to support our collaboration applications and technologies, as part of the continuous value delivery of our Products in the Europe and worldwide. You are part of the team responsible for products like Social and Collaboration tools (Office 365 and Workplace by Facebook), Directory Services and the Microsoft Office suite used by nearly 300.000 of our employees. Work with other technology specialists, to support today’s collaboration technologies while constantly delivering tomorrow’s innovations to our workforce.

A day in the life of...

Assist others in resolving complex technical problems and investigating the root cause of problems and (specific, measurable, achievable, realistic, timely) solutions
Provide consulting, guidance and support for at least three of the products supported by your team: M365 Platform (Exchange Online, SharePoint, Teams, OneDrive, Social Collaboration (Workplace from Meta, Directory Services (AD, Azure AD)
Oversee, the sustain support processes including incident, problem, change and configuration management, deployment, retirement and leverage of our Social and Collaboration Products and platforms
Support the technical activity (design, build, testing) in significant or complex innovation initiatives, be consulted for the quality delivery of new technologies, as well as provide mentoring and sharing technology knowledge with the business and your team members
Support efficient, secure and compliant IS/IT systems that fulfil the business needs
Support the implementation and management of IS/IT quality and efficiency improvements

What will make you successful

Passion for technology is a sure starting point, combined with the ability to relate to the various stakeholders of the company, combine for the success of the mission.
The ability to understand complex processes and make them understandable, improve them and see them applied in the business reality is a challenge that you will face every day
Be passionate of the following technologies: M365 products, Social Collaboration Tools (Workplace by Meta), intranet technologies 
PowerShell scripting skills for systems management is a plus
Excellent English communication skills applied with different stakeholders, nationalities, face-to-face and remote

We are Nestlé. We are the Good food, Good life company.

Good food, Good life is our promise, it is a daily commitment. It is only thanks to our people that we can make a difference and realize this belief: we call them Good People.

At Nestlé, we believe that recognition, inclusion and valorization of diversity can make us grow both as individuals and as a company. This is why we promote a work environment, a business culture and a leadership model that guarantee equal opportunities for everyone and at all organizational levels. We believe diversity is a winning factor and we always encourage our people to share ideas and collaborate.

Here at Nestlé you will also be able to be part of the Emotional Communities, groups of colleagues of different functions and seniorities who come together with the aim of spreading a corporate culture that allows everyone to freely express their passions and identities. LGBT +, Gender Balance, Young, Disability, Volunteering, Green, Multiculturalism are just some of the communities that you can be part of.

Diversity is a fact, inclusion is a choice and we have chosen to be inclusive.

Nestle Italy (vfairs.com)

Position Snapshot

Nestlé in Italy, Milan headquarters
Internship
Full-time in the Milan HQ with some flexibility to work remotely
Bachelor's degree in computer science, systems analysis, or related studies and experience
Effective English communication
Start date: mid-April

Position Summary

Are you a talented Operations Specialist ready to join Nestlé’s new Workforce 360 Collaboration, Content and Portal Services team in Milan, Italy?  We need your knowledge and expertise to support our collaboration applications and technologies, as part of the continuous value delivery of our Products in the Europe and worldwide. You are part of the team responsible for products like Social and Collaboration tools (Office 365 and Workplace by Facebook), Directory Services and the Microsoft Office suite used by nearly 300.000 of our employees. Work with other technology specialists, to support today’s collaboration technologies while constantly delivering tomorrow’s innovations to our workforce.

A day in the life of...

Assist others in resolving complex technical problems and investigating the root cause of problems and (specific, measurable, achievable, realistic, timely) solutions
Provide consulting, guidance and support for at least three of the products supported by your team: M365 Platform (Exchange Online, SharePoint, Teams, OneDrive, Social Collaboration (Workplace from Meta, Directory Services (AD, Azure AD)
Oversee, the sustain support processes including incident, problem, change and configuration management, deployment, retirement and leverage of our Social and Collaboration Products and platforms
Support the technical activity (design, build, testing) in significant or complex innovation initiatives, be consulted for the quality delivery of new technologies, as well as provide mentoring and sharing technology knowledge with the business and your team members
Support efficient, secure and compliant IS/IT systems that fulfil the business needs
Support the implementation and management of IS/IT quality and efficiency improvements

What will make you successful

Passion for technology is a sure starting point, combined with the ability to relate to the various stakeholders of the company, combine for the success of the mission.
The ability to understand complex processes and make them understandable, improve them and see them applied in the business reality is a challenge that you will face every day
Be passionate of the following technologies: M365 products, Social Collaboration Tools (Workplace by Meta), intranet technologies 
PowerShell scripting skills for systems management is a plus
Excellent English communication skills applied with different stakeholders, nationalities, face-to-face and remote

We are Nestlé. We are the Good food, Good life company.

Good food, Good life is our promise, it is a daily commitment. It is only thanks to our people that we can make a difference and realize this belief: we call them Good People.

At Nestlé, we believe that recognition, inclusion and valorization of diversity can make us grow both as individuals and as a company. This is why we promote a work environment, a business culture and a leadership model that guarantee equal opportunities for everyone and at all organizational levels. We believe diversity is a winning factor and we always encourage our people to share ideas and collaborate.

Here at Nestlé you will also be able to be part of the Emotional Communities, groups of colleagues of different functions and seniorities who come together with the aim of spreading a corporate culture that allows everyone to freely express their passions and identities. LGBT +, Gender Balance, Young, Disability, Volunteering, Green, Multiculturalism are just some of the communities that you can be part of.

Diversity is a fact, inclusion is a choice and we have chosen to be inclusive.

Nestle Italy (vfairs.com)

Assago, IT