International Supply Chain: Customer Service & Logistic Specialist
International Supply Chain: Customer Service & Logistic Specialist
Position Snapshot
- Nestlé Waters & Premium Beverages Italy - Assago (MI) HQ
- Fixed-Term Contract, Full-Time
- Nestlé welcomes people with disabilities
- Engineering/Business Degree or equivalent
- Minimum 1-2 years of experience in Supply Chain and/or Logistics
- Fluency in Italian and English is required; knowledge of an additional language is a plus.
Compensation package: CCNL Industria Alimentare, Impiegato 3° livello, Gross Annual Base Salary: €40.000,00.
Position Summary
- Global exposure: you will manage shipments and maintain strong relationships with distributors and affiliates worldwide. In this role, you will work in a dynamic, international environment with visibility across global operations.
- Professional Development: Beyond daily operations, you will gain hands-on- experience, lead improvement initiatives, and strengthen your expertise in international supply chain processes.
- Impact and innovation: your insight will help optimize processes and reduce costs, creating value across the organization.
A day in the life of a Customer Service & Logistic Specialist
- Maintain daily contact with WH/ factory/ IMSP & supply planner/ T-hub and transport partners
- Main activities on a daily/weekly basis: order management, load optimization, product stock verification, Dispatch plan, interface with T-hub, export document
- Having front-end contact with key stakeholders: we expect you to find proactive solutions to logistic issues and to be a trustful and insightful partner for CS / Logistic team within EA affiliates, to reach a common goal
- Handle claims and returns, resolving load issues directly with transporters and forwarders
- Conducting KPI reporting and perform analyses to identify opportunities for process improvement and cost optimization
What will make you successful?
- Good proficiency in Excel and Power Query/Power BI, with a knowledge of SAP is considered a plus
- Strong analytical mindset, curiosity, and proactive attitude
- Able to work with deadlines and be a curious team player
About Nestlé Waters & Premium Beverage
Nestlé Waters & Premium Beverages is a standalone, globally managed business within the Nestlé Group.
The company serves consumers in more than 100 markets with a portfolio of more than 35 brands, including S.Pellegrino, Perrier, Acqua Panna, Sanpellegrino Italian Sparkling Drinks, Maison Perrier, Buxton, Essentia, Levissima, La Vie and Nestlé Pure Life. Building on its heritage and expertise in waters, Nestlé Waters & Premium Beverages is focused on growth in premium and better‑for‑you beverages, creating value for consumers, customers and stakeholders.
Water stewardship is central to the business. Nestlé Waters & Premium Beverages is the only beverage company with all bottling sites certified to the Alliance for Water Stewardship (AWS) Standard. Additionally, the company has implemented around 70 water regeneration projects globally, as part of its ambition to protect and restore more water than it uses, working with local stakeholders and experts to identify shared water challenges and support solutions that build resilience and benefit communities and nature.
Position Snapshot
- Nestlé Waters & Premium Beverages Italy - Assago (MI) HQ
- Fixed-Term Contract, Full-Time
- Nestlé welcomes people with disabilities
- Engineering/Business Degree or equivalent
- Minimum 1-2 years of experience in Supply Chain and/or Logistics
- Fluency in Italian and English is required; knowledge of an additional language is a plus.
Compensation package: CCNL Industria Alimentare, Impiegato 3° livello, Gross Annual Base Salary: €40.000,00.
Position Summary
- Global exposure: you will manage shipments and maintain strong relationships with distributors and affiliates worldwide. In this role, you will work in a dynamic, international environment with visibility across global operations.
- Professional Development: Beyond daily operations, you will gain hands-on- experience, lead improvement initiatives, and strengthen your expertise in international supply chain processes.
- Impact and innovation: your insight will help optimize processes and reduce costs, creating value across the organization.
A day in the life of a Customer Service & Logistic Specialist
- Maintain daily contact with WH/ factory/ IMSP & supply planner/ T-hub and transport partners
- Main activities on a daily/weekly basis: order management, load optimization, product stock verification, Dispatch plan, interface with T-hub, export document
- Having front-end contact with key stakeholders: we expect you to find proactive solutions to logistic issues and to be a trustful and insightful partner for CS / Logistic team within EA affiliates, to reach a common goal
- Handle claims and returns, resolving load issues directly with transporters and forwarders
- Conducting KPI reporting and perform analyses to identify opportunities for process improvement and cost optimization
What will make you successful?
- Good proficiency in Excel and Power Query/Power BI, with a knowledge of SAP is considered a plus
- Strong analytical mindset, curiosity, and proactive attitude
- Able to work with deadlines and be a curious team player
About Nestlé Waters & Premium Beverage
Nestlé Waters & Premium Beverages is a standalone, globally managed business within the Nestlé Group.
The company serves consumers in more than 100 markets with a portfolio of more than 35 brands, including S.Pellegrino, Perrier, Acqua Panna, Sanpellegrino Italian Sparkling Drinks, Maison Perrier, Buxton, Essentia, Levissima, La Vie and Nestlé Pure Life. Building on its heritage and expertise in waters, Nestlé Waters & Premium Beverages is focused on growth in premium and better‑for‑you beverages, creating value for consumers, customers and stakeholders.
Water stewardship is central to the business. Nestlé Waters & Premium Beverages is the only beverage company with all bottling sites certified to the Alliance for Water Stewardship (AWS) Standard. Additionally, the company has implemented around 70 water regeneration projects globally, as part of its ambition to protect and restore more water than it uses, working with local stakeholders and experts to identify shared water challenges and support solutions that build resilience and benefit communities and nature.
Assago, IT
Assago, IT