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Position Snapshot

• Nestlé in Italy, Milan HQ (Assago)
• Fixed-term contract (1 year)
• Nestlé welcomes people with disabilities 
• At least 6 months of experience in Transportation / Logistics areas 
• Master’s degree in Engineering, Logistics, Supply Chain or Economics
• Fluent in Italian and English; other languages are a plus

 
Position Summary
You will be part of T-Hub South organization located in Assago (Nestlé HQ). T-Hub South has the responsibility to deliver on time and efficiently our goods to our customers, its perimeter extends from Iberia to Greece, Italy included. You will be part of the Service Specialist team, providing executional oversight and managing risks from pre-pickup to delivery. You will monitor service levels for key customers and collaborate with carriers to improve performance and enhance in-transit visibility.

 
A day in the life of a Transportation Service Specialist

• Pickup & Transit Management: On-time pickup, in-transit tracking, risk mitigation, and record updates.
• Delivery Performance: Identify and recover loads at risk of on-time delivery failure, provide enterprise-wide visibility, and manage rescheduling vs. reassigning freight orders.
• Operational Coordination: Prioritize workload aligned with market strategies, manage customer and sales requests, resolve delivery issues to prevent refusals, and handle call center activities.
• Documentation & Compliance: Capture documentation, approve detention/demurrage, and ensure accurate reason coding.
• Analytics & Reporting: Monitor returns/refusals, carriers and transit points service level KPIs, and provide operational insights.

What will make you successful?

• At least 6 months of experience in Transportation / Logistics areas 

• Strong analytical mindset with advanced proficiency in MS Office (Excel, PowerPoint, etc.)
• Knowledge of SAP is a plus
• Excellent communication skills (spoken and written) in both Italian and English; other languages are a plus
• Problem-solving and a fact-based mindset with a pragmatical and proactive approach
• Curious team player, eager to excel in dynamic, fast-paced environments

Who We Are, What We Believe In  
We are Nestlé. We are the Good food, Good life company. 
Good food, Good life is our promise, it is a daily commitment. It is only thanks to our people that we can make a difference and realize this belief: we call them Good People. 
At Nestlé, we believe that recognition, inclusion and valorization of diversity can make us grow both as individuals and as a company. This is why we promote a work environment, a business culture and a leadership model that guarantee equal opportunities for everyone and at all organizational levels. We believe diversity is a winning factor and we always encourage our people to share ideas and collaborate. 
Here at Nestlé, you will also be able to be part of the Emotional Communities, groups of colleagues of different functions and seniorities who come together with the aim of spreading a corporate culture that allows everyone to freely express their passions and identities. LGBT +, Gender Balance, Young, Disability, Volunteering, Green, Multiculturalism are just some of the communities that you can be part of. 
Diversity is a fact, inclusion is a choice, and we have chosen to be inclusive.