Make a virtual tour inside Nestlé in Italy

Position Snapshot

• Degree in Engineering or Economics
• At least 6 months / 1 year experience in Transportation/Logistics areas 
• 1 year Temporary Contract
• Analytical Mindset 
• Problem solving attitude and Service orientation
• Very good Excel Knowledge 
• Fluent in English and Italian 

Position Summary
You will be part of T-Hub South organization located in Assago (Nestlé HQ). T-Hub South has the responsibility to deliver on time and efficiently our goods to our customers, its perimeter extends from Iberia to Greece, Italy included. You will be part of Service Specialist team and you will executional oversight and manage risks from pre-pickup to delivery, you will monitor Service level for key Customers and collaborate with carriers in order to increase performances and in transit visibility. 

A day in the life of a Transportation Service Specialist

• On-Time Pickup Management / In-Transit Tracking
• Identify & Mitigate Loading/Pickup Risk
• Record Updates
• Find loads to save from On Time Delivery failure and providing enterprise-wide visibility
• Executive voice for rescheduling vs reassigning freight orders
• Workload prioritization aligned with market strategies
• Reason coding
• Detention/Demurrage approvals
• Documentation capture 
• Operating Activities
• Call center activities for Customer Service / Sales
• Manage requests from Customers/Customer Service/Sales, solving problems on deliveries in order to prevent refusal
• Analitycs  
• Returns / Refusals monitoring
• Carriers service level KPI 
• Transit Points service level KPI

What will make you successful

• Degree in Industrial Engineering, Economics
• Previous experience in Operations is a plus (6 months or 1 year)
• Advanced MS Office Skills (e.g. Excel, Power Point..) 
• SAP Skills is a plus 
• Fluent English is a MUST, other languages is a plus
• Excellent communication and interpersonal skills 
• Pragmatical and fact-based mindset
• Analitycs and problem solving attitude
• Service orientation
• Capability to work in team
• Proactive and curious person 
• Ability and interest in working in a fast pace and rapidly changing environment

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.