Position Snapshot

Integrated Business Services LATAM | Asunción, Paraguay.

Record to Report - Nespresso  | Business Order Administration Associate

Available Shift: Monday to Friday from 10:00 to 20:00 
 

Integrated Business Services is looking for extraordinary people to join our world-class team.

In Paraguay we are two Nestlé units:

Nestlé Paraguay is the unit in charge of importing and distributing of all our 1# brands and they have been in the market for 23 years.

On the other hand, we are Integrated Business Services Asunción, the Nestlé service center. We’ve been in the market since 2018. We provide Backoffice services as Supply Chain, Financial, HR, and Digital & Social Media to all Nestlé in LATAM from México down the map. Our clients are our colleagues.

We are a multicultural and diverse team of professionals. We are passionate about driving continuous improvement of processes with colleagues across the world. We care about delivering high quality services to support business agility and digital innovation.

If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining Integrated Business Services!

Position summary

As part of NBS LATAM, you will join the Nespresso Business Order Administration (BOA) team within the Record-to-Report (R2R) organization, supporting e-commerce operations for Nespresso markets across the region. In this role, you will be responsible for executing daily operational activities, ensuring accuracy, timely processing, and compliance with established procedures while delivering high-quality service to our markets.

A day in the life of...

As a BOA Associate, you will support the daily execution of e-commerce operations across Nespresso markets. Your day-to-day activities will include:

Processing customer registrations and account updates.
Supporting order management activities and ensuring timely execution.
Following operational procedures and quality standards.
Assisting in the identification and escalation of potential issues.
Ensuring accuracy of information and transactional data.
Collaborating with team members and market stakeholders to ensure service continuity.

What will make you successful

• Intermediate English
• Basic knowledge of Microsoft Office tools, particularly Excel
• Customer service orientation
• Attention to detail and accuracy
• Good communication skills
• Graduated (or ongoing) in Business Administration, Economics, International Relations