Nespresso | Business Order Administration Associate

Position Snapshot

Nestlé Business Services LATAM | Asunción, Paraguay.

Nespresso - Record to Report | Business Order Administration Associate

Available Shift: Monday to Friday from 10:00 to 20:00.
First 2 months Monday to Friday 10:00 to 20:00 for training period.
Later on will be changed to a shift where weekends are part of the working shift

Advanced english is mandatory for this position

Nestlé Business Services is looking for extraordinary people to join our world-class team.

In Paraguay we are two Nestlé units:

Nestlé Paraguay is the unit in charge of importing and distributing of all our 1# brands and they have been in the market for 23 years.

On the other hand, we are Nestlé Business Services Asunción, the Nestlé service center. We’ve been in the market since 2018. We provide Backoffice services as Supply Chain, Financial, HR, and Digital & Social Media to all Nestlé in LATAM from México down the map. Our clients are our colleagues.

We are a multicultural and diverse team of professionals. We are passionate about driving continuous improvement of processes with colleagues across the world. We care about delivering high quality services to support business agility and digital innovation.

If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining Nestlé Business Services!

Position summary

As part of NBS LATAM you will be part of the Nespresso Business Order Administrarion activities in the R2R team as an BOA Associate delivering e-commerce and purchase order releasing management services to our markets globally in a croos-cultural and very diverse environment.

A day in the life of...

As a BOA Associate you will be in charge of performing daily e-commerce activities to our markets, such as:

*Ensure online customer registration.
*Process orders and account updates in a timely manner before the cut-off time to secure smooth and timely delivery of the orders.
*Identify and prevent fraud through internet channel.
*Ensure the accuracy and timeliness of services delivered to the Markets in accordance with Service Level Agreements as agreed and signed with the Market and Nespresso HQ.

What will make you successful
*Advanced level of english
*Good analytical and problem solving skills
*Solid knowledge of MS office, particulary Excel and Outlook
*Excellent customer relationship, communication and service orientation skills
*Hability to work in a cross-functional and cross-cultural environment

*Graduated (or ongoing) in Business Administration, Accounting, Economics or related areas.