Nestlé Business Services is seeking extraordinary individuals to join our world-class team.

We provide Backoffice services such as Supply Chain, Finance, Human Resources, and Digital & Social Media to all of Nestlé in LATAM from Mexico downwards on the map. Our clients are our colleagues.

We are a multicultural and diverse team of professionals. We are passionate about driving continuous process improvement with colleagues from around the world. We care about delivering high-quality services to support business agility and digital innovation.

If this describes you and you are looking to join a business where you can truly add value, it’s time to consider joining Nestlé Business Services!

Position Snapshot

Nestlé Business Services LATAM | Asunción, Paraguay.

Source to Pay/  Ocean Transport Monitoring Analyst

Available Shift: Monday to Friday - Commercial time

Position Summary

Supervise ocean shipments processes and execution in order to allow smooth operations for Nestlé ocean deliveries by:

• Monitoring ocean transport operations after departure and until arrival ensuring the stock is delivered on time to fulfil Nestlé Markets requirements (IMS and R&P);
• Managing and guiding the usage of Shipments Management Systems, enhancing visibility and fostering collaboration across our customers and suppliers;
• Maintaining close relationships with Markets, Suppliers, Shippers, Ocean Carriers and Global Logistics Procurement, solving issues and driving performances toward expected service levels.

A day in the life of...

• Coordinate with the export team to confirm the loading date;
• Track containers in transit from loading point to port of loading POL;
• Track shipments in case of deviations during ocean transit;
• Notify markets about deviations in ocean transit;
• Update ETA when necessary (significant changes affecting operations);
• Receive arrival notice from Carriers;
• Follow up on empty container return;
• Monitor Shipments' Platforms performance based on agreed SLA, ensuring business continuity and driving continuous improvement;
• Manage process to redirect containers to new Destination (COD) when necessary;
• Additional Operational activities;
• Health checks;
• Continuous Improvement & Projects

What will make you successful

• Bachelor's degree in International Relations, Administration, Business, or related fields;
• Advanced English is mandatory;
• Advanced Spanish is mandatory;
• Experience in the freight forwarding industry / Shipping Lines (import/export operations);
• Experience in Customer Service;
• Knowledge in physical logistics;
• Experience in Project Management in Supply Chain;
• Dealing or working with/for Providers;
• Organization and prioritization skills;
• Ability to solve problems quickly.

"For Nestlé, respect for inclusion, diversity, and equal opportunity is very important."