Position Snapshot

Integrated Business Services LATAM | Asunción, Paraguay.

HRBS / Human Resources / People Analytics Specialist

Available Shift: Monday to Friday from 08:00hs to 18:00hs

Advanced English is mandatory for this position

Integrated Business Services is looking for extraordinary people to join our world-class team.

In Paraguay we are two Nestlé units:

Nestlé Paraguay is the unit in charge of importing and distributing of all our 1# brands and they have been in the market for 23 years.

On the other hand, we are Integrated Business Services Asunción, the Nestlé service center. We’ve been in the market since 2018. We provide Backoffice services as Supply Chain, Financial, HR, and Digital & Social Media to all Nestlé in LATAM from México down the map. Our clients are our colleagues.

We are a multicultural and diverse team of professionals. We are passionate about driving continuous improvement of processes with colleagues across the world. We care about delivering high quality services to support business agility and digital innovation.

If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining Integrated Business Services!
 

Summary Position

We are seeking a expert in Employee Listening to lead the implementation of our employee listening strategy. You will be responsible for creating internal surveys, analyzing results, and sharing valuable insights at regional, zone, and global levels, contributing to a more engaged and productive work environment.

A day in the life of…

• Stakeholder management: You will communicate with stakeholders at different levels (regional, zone, and global), providing expert consultation on employee listening and defining the best tools and methods for surveys;
• Driving the Employee Listening Strategy: You will be the point of contact for the employee listening strategy in the LATAM zone, aligning the objectives of various markets with the zone and Nestle Global strategy;
• Technical Support: Your role will involve creating surveys, assigning participants and roles, creating result dashboards, data analysis and benchmarking, as well as consolidating information at regional and global levels. Additionally, you will be a change agent, improving processes, structures, and methodologies related to Qualtrics, always with a focus on continuous improvement;
• Data Analysis: You will be responsible for analyzing survey data, correlating results with other HR KPIs to provide valuable insights and recommend action plans.

What will make you successful

• Advanced English proficiency; 
• Desirable: Advanced Spanish proficiency;
• Desirable experience in an HR role; 
• Experience in a matrixed environment, achieving results through effective influence and collaboration; 
• Solid experience in stakeholder management; 
• Experience and ability to work on and lead projects in cross-functional and multi-regional teams; 
• Knowledge and experience in evolving statistical methods and problem-solving approaches in business and HR; 
• Strong project management skills; 
• Strong customer service orientation; 
• Solid analytical skills; Experience in Excel/PowerBI; 
• Experience in designing and administering satisfaction surveys will be considered a plus.