POSITION SNAPSHOT

Location: Chaing Mai
Company: Nestlé
Business Unit/Division: Nespresso Full-time
5+ years of experience in retail and team management
Good English & Thai communication is a must

A DAY IN THE LIFE...

• Manage manpower planning to ensure optimal operational execution and service delivery.
• Drive bottom-up sales forecast and accuracy based on weekly and monthly reporting and analysis.
• Responsible for optimal use of resources and cost control in relation to Boutique sales.
• Coach and develop the Boutique team to deliver best in class customer service and sales performance.
• Ensure compliance in safety, health and operational standards (according to global guideline) in the Boutique.
• Constantly reviewing ways of improvement to maximize conversion of prospects into members and drive loyalty with distinctive customer experience in the Boutique.

ARE YOU A FIT?

• Min. 5-7 years of experience in Retail Management.
• Experience in team management and developing talent.
• Experience in direct customer sales of premium products and services.
• Proven track record of developing sales and strong customer relationships.
• Good command of both written and spoken English.