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IT Support Specialist (Server)

IT Support Specialist (Server)

POSITION SNAPSHOT

 

Location: Bangkok
Company: Nestlé
Business Unit/Division: Finance & Control (IT)
Full-time
Bachelor Degree in Computer Sciences or Computer Engineering or related
Minimum 3 years of work experience in Server Infrastructure
Good Thai and English communication skills

A DAY IN THE LIFE…

 

  • Work with market IT, IS/IT and IT suppliers for the IT projects related to the installation & sustenance of IT network, telecommunication, infrastructure and other IT components in all sites in the market aligned with global IT standards & guidelines.  Support market/region cross stream projects e.g. company merger, acquisition/divestiture, site/office relocation aligned with market/business priorities
  • Provide 1st level of IT infrastructure support  e.g. Servers, Workstation, Printers, Network, etc to improve, streamline and standardize IS/IT support processes.  Diagnose system-related incidents and take correct for the immediate resolution; escalate to the IS/IT for second level resolution. Complete the works as scheduled / in accordance with service level agreements and meets the business requirements as defined
  • Provide input (recommendation & justifications for new/replacement) for the IT budget  (CAPEX and OPL) planning.  Monitor and control IS/IT cost against the approved budget
  • Work with market IT and IT suppliers for the opportunity of IT cost reduction,  propose and implement the approved initiatives to optimize total IS/IT cost in the market 
  • Provide support to the initiatives related to IT Security Awareness within market/region
  • Ensure adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN - waste elimination approach, leading to the reduction of service time and process optimization across all layers of the organization

 

ARE YOU A FIT?

 

  • Bachelor's degree in Computer Science/Engineering or Electrical Engineering; with at least 3 years experience in IT infrastructure, IT security,  Network & Telecommunication for FMCG business
  • Good knowledge & understanding of complex IT infrastructures including data centre, network, security and W2K server concepts
  • Understanding of the following: Microsoft Technologies, Application System Design, software development lifecycle, Database concept, Data Conversion, etc 
  • Project management experience
  • Preferable - Experience working with an international company, being able to negotiate and deal with people outside the market
  • Preferable - Experience in managing IT infrastructure & Telecommunications for multi-sites, overseas networking and cloud computing technology 
  • Good command Thai and English

 

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

POSITION SNAPSHOT

 

Location: Bangkok
Company: Nestlé
Business Unit/Division: Finance & Control (IT)
Full-time
Bachelor Degree in Computer Sciences or Computer Engineering or related
Minimum 3 years of work experience in Server Infrastructure
Good Thai and English communication skills

A DAY IN THE LIFE…

 

  • Work with market IT, IS/IT and IT suppliers for the IT projects related to the installation & sustenance of IT network, telecommunication, infrastructure and other IT components in all sites in the market aligned with global IT standards & guidelines.  Support market/region cross stream projects e.g. company merger, acquisition/divestiture, site/office relocation aligned with market/business priorities
  • Provide 1st level of IT infrastructure support  e.g. Servers, Workstation, Printers, Network, etc to improve, streamline and standardize IS/IT support processes.  Diagnose system-related incidents and take correct for the immediate resolution; escalate to the IS/IT for second level resolution. Complete the works as scheduled / in accordance with service level agreements and meets the business requirements as defined
  • Provide input (recommendation & justifications for new/replacement) for the IT budget  (CAPEX and OPL) planning.  Monitor and control IS/IT cost against the approved budget
  • Work with market IT and IT suppliers for the opportunity of IT cost reduction,  propose and implement the approved initiatives to optimize total IS/IT cost in the market 
  • Provide support to the initiatives related to IT Security Awareness within market/region
  • Ensure adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN - waste elimination approach, leading to the reduction of service time and process optimization across all layers of the organization

 

ARE YOU A FIT?

 

  • Bachelor's degree in Computer Science/Engineering or Electrical Engineering; with at least 3 years experience in IT infrastructure, IT security,  Network & Telecommunication for FMCG business
  • Good knowledge & understanding of complex IT infrastructures including data centre, network, security and W2K server concepts
  • Understanding of the following: Microsoft Technologies, Application System Design, software development lifecycle, Database concept, Data Conversion, etc 
  • Project management experience
  • Preferable - Experience working with an international company, being able to negotiate and deal with people outside the market
  • Preferable - Experience in managing IT infrastructure & Telecommunications for multi-sites, overseas networking and cloud computing technology 
  • Good command Thai and English

 

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Bangkok, TH

Bangkok, TH

Apply now »