Position Snapshot

Location: Belgrade

Team: Marketing & Consumer Communication

Line Manager: Consumer Engagement Services Lead

Position Summary

Are you ready for your next challenge?

Talent Acquisition Team is looking for a dynamic team player with strong communication skills, who has the desire to help us build long-standing relationships with our consumers and leverage their feedback into valuable learnings for Nestlé’s business.

Consumer Engagement Services Trainee

A day in the life of Consumer Engagement Services Trainee

• You’ll support our external contact center in handling consumers’ inquiries, escalating internally as needed
• You create insights based on information received from consumers (data) and other multiple sources.
• You’ll ensure compliance regarding consumer data processing- in line with GDPR.
• You’ll identify new opportunities through community listening, monitoring and cooperating with external agencies

What will make you successful?

• You have or you are in the process of obtaining a university degree in a relevant field (communications, marketing, economics)
• You have excellent knowledge of English language, both written and spoken.
• You are a team player with strong communication skills.
• You have the ability to multitask and prioritize tasks.
• You are advanced user of MS Office package.

What we offer?

• A culture that fosters inclusion, diversity and innovation
• International work environment 
• Work from Home - Hybrid and flexible approach
• Private Health Insurance including annual medical check-up for employees
• Annual leave quota higher than defined by law (up to 30 days)
• Paid parental leave as per Parental Policy
• Pets@work
• And many other benefits

What are you waiting for?

If you are interested in this career opportunity and what to join our team, please submit your application. We review all applications on an ongoing basis, so please do not delay your submission. By sending us your CV you also give us the right to collect and process your personal data, as part of our candidate registration process. Note that, before applying, you should inform your line manager. Please apply with a CV in English.

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day.

Be a force for good. Join Nestlé and visit us on www.nestle.com.