At Nespresso we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with first-rate opportunities to push the boundaries of coffee exploration.

This position is responsible for maintaining and improving Logistics Operations with the Third Party warehouses and Nespresso.  This position is an active participant in NCE, monitoring KPIs, compliance, auditing, internal customer service, promtion planning, and leads process improvement and cost savings projects. The primary focus of this position is Logistics Resource Planning, capacity, compliance, and NCE.

Marketing and Promotions - Logistics Resource Planning 
• Key logistics support for marketing and promotional activity by collaborating in weekly activity meetings 
• Leads daily order volume forecasting for 3PL and tracks 3PL daily order fulfillment performance 
• Ensures 3PL has all promotional details and that inventory is in place at all DCs time of promotion
• Escalates operational related issues to leadership prior to promotion to limit cost and complaint issues

Compliance - Safety, Quality, Audits, Internal Controls
• Leads safety and quality compliance within 3PL operations, ensuring working environments are up to Nestle SOPs
• Ensures all safety related issues are root caused, resolved, and escalated to the appropriate parties
• Ensures 3PL DCs are prepared and excel in all compliance related audits (i.e. TQM, RSA,ISO etc)
• Leads all internal audit preparation (i.e. NMA/NGA/NQMS) and is capable to answer audit questions
• Ongoing support of TQM and F&C internal controls team to improve supply chain processes 

NCE - Ops Reviews, OMP, Process Improvement
• NCE participant in Weekly and Monthly Operational Reviews at national level
• Participates in the annual 3PL Operations Master Plan (OMP)
• Ensures the high priority issues are reviewed, actions are implemented, and resolutions are sustained
• Participates in GEMBA, LER, and other process improvement activities as project leader

Other Responsibilities:
• Supports daily logistics related requests from 3PL, HQ, Marketing, TQM, B2C, Trade and Internal Controls
• Quarterly inventory count auditor at Main DC
• Participates in warehouse visits and tours for visitors (i.e. planning, lead when manager is unavailable, etc)     
• Review, update, implement, and sustain SOPs and Procedures for Operations and Systems                  
• Leads special projects related to fulfillment, systems, and 3PL operations
• Ensures after hours coverage as needed for order flow issues and during peak periods and month-end

Education
• BA/BS Degree required (Industrial Engineering, Finance, Supply Chain Management, Business Administration or equivalent preferred).                                             

Experience
• At least 3 years of supply chain, manufacturing/distribution/warehouse operations, inventory control, or physical logistics experience, preferred
• Professional Experience in Logistics/EDI/Stock Reconciliation and dealing with 3rd Party Warehousing 
• Evidence of successful process improvement leadership in operations and/or supply chain preferred
• Strong working knowledge of Electronic Data Interchange and Warehouse Management Systems preferred                                                                  

• NCE/DMAIC/GSTD experience preferred. 
• Preferably previous experiences in consumer goods industry and/or B2C , retail logistics 
 

Requisition ID:218780 

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

Nestlé Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.