Position Snapshot 

Business areas: Nestle Canada

Job title: Bilingual Distribution Supervisor 

Remote: Ability to travel to distributor/Warehousing operations within Province of Quebec/Eastern Ontario as required, as well as Nestle offices in Greater Toronto Area as required 

Compensation Range: $75,000 - $83,000

At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, aligned with our commitment to equitable pay practices.  

A little bit about us 

While Nestlé is known for KitKat, Gerber, Nescafe, and Häagen-Dazs, our recipe for success comes down to one thing: our people.  

We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward. 

Our focus is not only on nourishing our customers, but also on enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees. 

What to Expect:

As the Distribution Supervisor, you’ll play a critical role in operating our reliable, efficient, and customer-focused ice cream distribution network. You’ll support our Route to Market strategy, enabled through our Direct Store Delivery (DSD) partners, ensuring products flow accurately, compliantly, and on time—every single day.

This role partners closely with Distributors, Warehousing, Customer Solutions, Route Planning, and Trade Asset teams to deliver exceptional service to our customers all while unlocking operational efficiencies across the network.

A day in the life:

• Act as the primary connection point for assigned Buy‑Sell and DSD Distributors for our ice cream operations.
• Track and optimize daily service performance (OnTime Delivery, Delivery Accuracy, Short‑Time Delivery, Delivery Accuracy, Shorton‑on‑Load, Refusals).
• Drive adoption and compliance of handheld/portal tools, including training support.
• Manage the full order to‑to‑cash lifecycle.
• Collaborate with Route Planning on route reviews and efficiency improvements.
• Ensure compliance of QA & Safety best practices, while managing strict Cold Chain standards across all distributor operations.
• Identify and act on continuous improvement improvement‑improvement opportunities using NCE methodologies.

Operational Execution

• Own the end-to-end movement of shipments seeing deliveries through completion & settlement. Troubleshoot service issues (frequency changes, special deliveries) and maintain compliance with QA, NQMS, Health & Safety, and transportation governance.

Distributor Performance Management

• Monitor service KPIs, provide performance coaching, validate routing schedules, and identify efficiency gains. Maintain contracts, rate agreements, and compliance documentation to ensure high quality execution‑quality execution aligned to budget expectations.

Continuous Improvement

• Leverage Nestle Continuous Excellence tools to reduce waste, improve flow and deliver digitally enabled solutions to problems at hand.

Role Requirements

• Act as the primary connection point for assigned Buy‑Sell and DSD Distributors.
• Track and optimize daily service performance (OnTime Delivery, Delivery Accuracy, Short‑Time Delivery, Delivery Accuracy, Shorton‑on‑Load, Refusals).
• Drive adoption and compliance of handheld/portal tools, including training support.
• Manage the full order to‑to‑cash lifecycle.
• Collaborate with Route Planning on route reviews and efficiency improvements.
• Ensure compliance of QA & Safety best practices, while managing strict Cold Chain standards across all distributor operations.
• Identify and act on continuous improvement improvement‑improvement opportunities using NCE methodologies.

Preferred Skills

• Bilingual proficiency (French/English) required
• University degree in Logistics, Supply Chain, Business, or equivalent experience
• 2–4+ years in Logistics, DSD, Transportation, Warehousing, or Distributor Management
• Experience in Convenience & Gas channel/merchandising/retail is an asset
• Familiarity with Transportation Management Systems, handheld/portal tools, QA/HACCP practices, and retail order‑to‑cash flows
• A curious, data‑driven mindset, with strong analytical abilities (strong excel skills, Power BI, Tableau preferred)

What Will Make You Successful

• A strong operational mindset paired with practical problem solving‑solving skills.
• The ability to build trusted relationships with distributor partners.
• Clear communication across Warehouse, Transportation, Route Settlement, and Customer Solutions teams.
• Comfort operating in a fast‑paced, constantly evolving environment.

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodation you may require. Nestlé will work with you to ensure that you are able to fully participate in the process.