Position Snapshot
Business area: Nestlé Canada
Location: 9050 Airport Road - Brampton, ON
Hybrid

A little bit about us

While Nestlé is known for KitKat, Gerber, Nescafe, and Häagen-Dazs, our recipe for success comes down to one thing: our people. 
We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward.
Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employee.
 

Position Summary: 
The Control Tower Specialist plays a crucial role in coordinating all domestic inbound and outbound flow activities between Nestlé warehouses, factories, and Co-Manufacturing facilities. This position is responsible for managing day-to-day Control Tower operations, tracking and measuring performance, and ensuring compliance with transportation regulations. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving

A day in the life of a Control Tower Specialist: 

•    A Control Tower Specialist’s day starts with ensuring shipments are on schedule and maintaining timely communication with internal stakeholders and third-party carriers. 
•    The specialist monitors performance metrics and addresses transportation issues, providing resolutions to maintain smooth operations. 
•    During the day, carrier loads are tracked using Fourkites, after-hours escalations are managed, and accessorial charges are validated as needed. 
•    You will also participate in performance analysis, working closely with the Domestic Transportation Manager and other teams to ensure compliance with operational standards.
•    Your role will require you to engage in proactive communication regarding any known delays, manage transportation claims, and support sustainability initiatives by optimizing container utilization.
•    By the end of the day, you will have contributed to the overall efficiency of Nestlé's supply chain operations, ensuring customer satisfaction and adherence to company standards.

Role Requirements

•    Strong knowledge of end-to-end transportation and warehouse shipment processes.
•    Proficiency in SAP System (GLOBE) and understanding of Standard Operating Procedures in Transportation.
•    Familiarity with end-to-end payment processes and data management principles.
•    Excellent analytical skills with the ability to conduct root cause analysis related to transportation issues.
•    Demonstrated experience in managing transportation compliance and performance indicators, including On Time Performance, Accessorial Spend, and Cost to Serve KPIs.
•    Ability to communicate effectively with internal teams and external stakeholders, including third-party carriers and suppliers.
•    Commitment to sustainability and lean enterprise principles, with experience in eliminating non-value-added activities.
•    Understanding of Canadian-based geographies and logistics operations.
•    Ability to work collaboratively in a fast-paced environment and manage multiple priorities.

Benefits

•    Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment 
•    Company matched pension plan 
•    Flexible and hybrid work arrangements 
•    Excellent training and development programs as well as opportunities to grow within the company 
•    Access to Educational Assistance & Tuition Reimbursement 
•    Bonus eligibility 
•    Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures 
•    Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation 
•    Adoption benefits to remove some of the financial barriers associated with adoption 
•    Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites) 
•    Additional discounts on a variety of products and services offered by our preferred vendors and partnerships 
 

What you need to know 
We will be considering applicants as they apply, so please don’t delay in submitting your application.  
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs. 
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.