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O2C Administrative & Communications Specialist

O2C Administrative & Communications Specialist

Brampton, CA

Brampton, CA

A little bit about us
At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us. We embrace different perspectives and give everyone the chance and flexibility to reach their fullest potential, allowing us all to think in new and creative ways that enhance our business and allow us to grow together both professionally and personally. At Nestlé, you are provided with the opportunity to make a mark and stand out, as long as you seek it. 

 

Joining Nestlé means you are joining the largest food and beverage company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.  

 

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com
 

Position Snapshot

Business areas: Nestlé Canada 
Job title: O2C Administrative & Communications Specialist
Location: Brampton, ON
Position Grade: 13

Position Summary

We are looking for an O2C Communications Specialist for Nestlé based at our Brampton location reporting into the Manager O2C Customer Solutions. The O2C Communications Specialist is responsible for supporting the Customer Service, Customer Facing and Logistics Team (CSLO) management team in all key communication and administrative activities. 

A day in the life of...

As an O2C Communications Specialist, you will: 

•    Provide executive assistance support to the Customer Service & Logistics Operations senior management team
•    Co-ordinate key activities, events and meetings for Supply Chain operations; including Town Halls, operational reviews, Customer Service Week etc. 
•    Collect information from the team and prepare Supply Chain decks in advance for Town Halls and Operational Reviews. 
•    Manage Customer Service & Logistics Intranet website. Ensure it's up to date and accurate including updating team organizational charts and posting team success stories
•    Actively drive improvement of internal communication processes, engage team on Nestle internal communication channels
•    Assist management team with Concur expense reporting and making travel arrangements
•    Record sick days in SAP and proactively highlight trends
•    Track team's vacation calendar and proactively highlight conflicts with support and/or major projects timelines
•    Ensure that office supplies are available to the team
•    Act as an ambassador for using new digital tools among the team
•    Act as a contact for pricing changes requests, coordinate with offshore team pricing is uploaded in the system in a timely matter, provide confirmation to the requestors
•    Maintain online customer ordering portals, update catalogues, create new user log ins. 
•    Follow up with the team on completion of mandatory Nestle iLearn trainings
•    Arrange catering for meetings and events when required
•    Assist managers with ordering computer accessories for the team and new hires when required
•    Other administrative and communication tasks as required

What will make you successful

As the successful candidate, you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

You will also have:

•    Post-secondary degree in a business-related discipline (such as supply chain or business administration) or equivalent combination of education and experience
•    Demonstrate knowledge of Supply Chain principles and processes
•    Ability to conduct Root Cause Analysis 
•    Professional and concise communication with key internal and external stakeholders
•    Ability to apply perspective, pragmatism and maintain composure under pressure
•    Project management experience to support or lead projects
•    Intermediate knowledge of MS Office (PowerPoint, Excel, Word, Outlook)

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting Logistics career you’ve always wanted.

What you need to know 

What can we offer in return? Great benefits you’d expect from a business the size of Nestle including a comprehensive total rewards benefits package including Health and Dental benefits that start on day one as well as a Company matched retirement savings plan, Excellent training and development programs as well as opportunities to grow within the company. 

 

The closing date for applications is April 16th, 2021. We will be considering applicants as they apply, so please don’t delay in submitting your application.

 

Nestlé is an equal opportunity employer committed to diversity and inclusion.  If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
 

A little bit about us
At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us. We embrace different perspectives and give everyone the chance and flexibility to reach their fullest potential, allowing us all to think in new and creative ways that enhance our business and allow us to grow together both professionally and personally. At Nestlé, you are provided with the opportunity to make a mark and stand out, as long as you seek it. 

 

Joining Nestlé means you are joining the largest food and beverage company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.  

 

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com
 

Position Snapshot

Business areas: Nestlé Canada 
Job title: O2C Administrative & Communications Specialist
Location: Brampton, ON
Position Grade: 13

Position Summary

We are looking for an O2C Communications Specialist for Nestlé based at our Brampton location reporting into the Manager O2C Customer Solutions. The O2C Communications Specialist is responsible for supporting the Customer Service, Customer Facing and Logistics Team (CSLO) management team in all key communication and administrative activities. 

A day in the life of...

As an O2C Communications Specialist, you will: 

•    Provide executive assistance support to the Customer Service & Logistics Operations senior management team
•    Co-ordinate key activities, events and meetings for Supply Chain operations; including Town Halls, operational reviews, Customer Service Week etc. 
•    Collect information from the team and prepare Supply Chain decks in advance for Town Halls and Operational Reviews. 
•    Manage Customer Service & Logistics Intranet website. Ensure it's up to date and accurate including updating team organizational charts and posting team success stories
•    Actively drive improvement of internal communication processes, engage team on Nestle internal communication channels
•    Assist management team with Concur expense reporting and making travel arrangements
•    Record sick days in SAP and proactively highlight trends
•    Track team's vacation calendar and proactively highlight conflicts with support and/or major projects timelines
•    Ensure that office supplies are available to the team
•    Act as an ambassador for using new digital tools among the team
•    Act as a contact for pricing changes requests, coordinate with offshore team pricing is uploaded in the system in a timely matter, provide confirmation to the requestors
•    Maintain online customer ordering portals, update catalogues, create new user log ins. 
•    Follow up with the team on completion of mandatory Nestle iLearn trainings
•    Arrange catering for meetings and events when required
•    Assist managers with ordering computer accessories for the team and new hires when required
•    Other administrative and communication tasks as required

What will make you successful

As the successful candidate, you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

You will also have:

•    Post-secondary degree in a business-related discipline (such as supply chain or business administration) or equivalent combination of education and experience
•    Demonstrate knowledge of Supply Chain principles and processes
•    Ability to conduct Root Cause Analysis 
•    Professional and concise communication with key internal and external stakeholders
•    Ability to apply perspective, pragmatism and maintain composure under pressure
•    Project management experience to support or lead projects
•    Intermediate knowledge of MS Office (PowerPoint, Excel, Word, Outlook)

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting Logistics career you’ve always wanted.

What you need to know 

What can we offer in return? Great benefits you’d expect from a business the size of Nestle including a comprehensive total rewards benefits package including Health and Dental benefits that start on day one as well as a Company matched retirement savings plan, Excellent training and development programs as well as opportunities to grow within the company. 

 

The closing date for applications is April 16th, 2021. We will be considering applicants as they apply, so please don’t delay in submitting your application.

 

Nestlé is an equal opportunity employer committed to diversity and inclusion.  If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
 

Apply now »