Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

This position is not eligible for Visa Sponsorship.

LOCATION - onsite in the Breinigsville, PA facility

POSITION SUMMARY:
The Operations Technology Specialist is responsible for supporting the factory and maintaining the reliability and functionality of in-house (factory floor and administrative) computer hardware, software, network, and communication systems. Responsibilities include the assigned installation, configuring, maintenance and documentation of in-house computer software, databases, and reporting systems. Assists in the coordination of in-house implementations of new and enhanced corporate directed software and hardware.

PRIMARY RESPONSIBILITIES:

•    Have working knowledge of the production process within the factory and how it relates to the underlying IT systems.
•    Assists/Supports the coordination, collaboration, and communications with key stakeholders related to IT solution issues\outages impacting production processes through resolution.
•    Provide service, direction, on the correct process to resolve internal factory request related to IT\OT systems.
•    Support continuous improvement efforts to eliminate unplanned outages of factory floor IT solutions and support the goals and objectives of the factory.
•    Provide technical support for existing factory computer related hardware, factory floor data collection systems, and business information systems.
•    Supports the execution and\or coordination of the Installation, configure, administration, and troubleshooting of all in-house computer related hardware, software, database, network, communication, and multi-media systems.
•    Develops and maintains technological skill sets as related to the factory computer systems operation.
•    Utilize and promote Agile ways of working.
•    Supports the factory in the delivery of company data backup, disaster recovery, software licensing, compliance, security, and authorization policies.
•    Provide demand-based off hours technical support in alignment with factory off-hours support requirements.
 
REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

•    High school diploma or equivalent OR 2-year technical degree in Computer Science, Electronics or Computer Technology or equivalent AND 1+ years of related experience

 EXPERIENCE/SKILLS:
•    Knowledge in three (3) or more of the following areas:

• Asset management / Inventory management
• Windows 10 desktop OS troubleshooting
• Basic Windows server administration 16 / 19
• Active directory administration
• Experience with IoT devices
• iPad apple, JAMF, MDM
• Technical reading and writing ability.
• Basic printer trouble shooting laserjet and ribbon printers
• Basic IP telophony
• Basic networking concepts. layers 1 & 2 (Cisco)

•    Microsoft application experience
•    Project Management and Agile Methodologies (Scrum, Kanban)
•    Factory Floor IT experience

REQUISITION ID:

328030 

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 
 

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