At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

Position Summary:
The Senior Manager of Market Access and Patient Services is a role in the Pharmaceutical Division.  This person will lead a cross-functional team comprising Field Reimbursement Managers (FRMs), Market Access Managers, and Patient Services Liaisons. This role is pivotal in executing patient access and reimbursement strategies across targeted therapeutic areas, directly impacting departmental KPIs and P&L. The Senior Manager is responsible for achieving operational excellence, ensuring compliance, and fostering innovation in patient support services, including reimbursement navigation and affordability programs 
 
Key Responsibilities:
• Strategic Leadership: Develop and implement national patient service strategies for education and order fulfillment. Manage patient access, reimbursement, and vendor support to align field initiatives with commercial and medical goals.

• Team Management: Lead and mentor a skilled team of service leads, including FRMs and Market Access Managers. Oversee hiring, training, performance evaluation, and professional development while ensuring compliance with regulatory standards.

• Cross-Functional Collaboration: Build partnerships with internal stakeholders, including Sales, Marketing, Medical Affairs, and Compliance. Facilitate effective patient access program execution through education, data insights, conflict resolution, and clear communication.

• Operational Oversight: Oversee patient services programs such as co-pay assistance and hub services. Use data analytics to identify trends, address barriers, and discover enhancement opportunities.

• Compliance and Governance: Collaborate with compliance teams and vendors to uphold patient engagement standards. Provide guidance on interactions with healthcare providers and vendors to ensure adherence to best practices.

• Budget and Resource Planning: Manage departmental budgets, vendor contracts, and resource allocation. Assess the ROI of patient support initiatives with a focus on strategic adjustments and financial prudence. 

Experience and Education Requirements:
• Advanced degree in a relevant field (e.g., MBA, MPH).
• Minimum of 10+ years of experience in Market Access or Patient Services, including 5 years in leadership.
• Strong cross-functional collaboration and negotiation skills and ability to drive alignment.
• Proven experience in managing high-performing field-based teams.
• In-depth understanding of reimbursement processes and patient support models.
• Exceptional strategic thinking, analytical, and project management skills.
• Experience in designing patient access programs and reporting KPIs.
• Comprehensive knowledge of compliance and regulatory requirements.
• Excellent interpersonal and communication skills, with the ability to influence at all levels.
• Strong business acumen focused on patient-centric strategies.      #LI-SF1

The approximate pay range for this position is $180,000.00 to $210,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at  About Us | Nestlé Careers (nestlejobs.com).

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 372552