Operations Planning & Process optimization Internship (6 months)

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Summary

We are looking for someone to join the Nestle Nespresso B2B after sales team (Brussels) in February or March 2022.

Our mission is to make sure that every B2B customer has a machine in perfectly working conditions and experience the least possible down time of their machine.

You will help us improve our processes to ensure the smooth organization of all interventions on site by the Nespresso in house technicians in Belgium. You will be in the lead of a project to improve the spare part management of the BE tech.

Your Main responsibilities

Project Management - Spare Part process Optimization

Ensure the correct inventory of spare parts for onsite technicians.
Check the stockcount of the technicians on a quarterly basis
Control the weekly delivery
Launch of the spare part optimization project

Planning of the technicians:

Ensure the efficient planning of all interventions and maintenances for our technical representatives in Belgiumfollowing the deadlines
Control of B2B intervention planning performed by the outsourced partners

Service Partner administration management

Ensure timely closing of all interventions to ensure on time invoicing

What will make you successful

You are looking for a paid internship of 6 months to kickstart your career in an international environment.
You are studying or graduated in Management sciences, Supply Chain or any other business oriented studies
You speak French and Dutch with a professional level for your daily contacts with our After Sales partner (mandatory to apply)
You have good Excel skills and are a quick learner when it comes to ERP or other business related softwares
You are analytical and a problem solver
You enjoy drinking great (free) coffee with your colleagues. But do not worry, you will do well if you like tea or water instead.

If you are interested in the role, you can simply apply here with your latest resume. If your profile matches the description above, you will be contacted by one of our recruiters.

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Summary

We are looking for someone to join the Nestle Nespresso B2B after sales team (Brussels) in February or March 2022.

Our mission is to make sure that every B2B customer has a machine in perfectly working conditions and experience the least possible down time of their machine.

You will help us improve our processes to ensure the smooth organization of all interventions on site by the Nespresso in house technicians in Belgium. You will be in the lead of a project to improve the spare part management of the BE tech.

Your Main responsibilities

Project Management - Spare Part process Optimization

Ensure the correct inventory of spare parts for onsite technicians.
Check the stockcount of the technicians on a quarterly basis
Control the weekly delivery
Launch of the spare part optimization project

Planning of the technicians:

Ensure the efficient planning of all interventions and maintenances for our technical representatives in Belgiumfollowing the deadlines
Control of B2B intervention planning performed by the outsourced partners

Service Partner administration management

Ensure timely closing of all interventions to ensure on time invoicing

What will make you successful

You are looking for a paid internship of 6 months to kickstart your career in an international environment.
You are studying or graduated in Management sciences, Supply Chain or any other business oriented studies
You speak French and Dutch with a professional level for your daily contacts with our After Sales partner (mandatory to apply)
You have good Excel skills and are a quick learner when it comes to ERP or other business related softwares
You are analytical and a problem solver
You enjoy drinking great (free) coffee with your colleagues. But do not worry, you will do well if you like tea or water instead.

If you are interested in the role, you can simply apply here with your latest resume. If your profile matches the description above, you will be contacted by one of our recruiters.

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Brussels, BE