Factory Quality Technician- Day Shift

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

This position is not eligible for Visa Sponsorship.

POSITION SUMMARY:

The QA Technician’s primary responsibilities will include raw material and packaging inspections, monitoring of in-process inspections and finished goods documentation review and/or performs a variety of standard microbiological, chemical and physical or sensory testing and assays. Responsibilities will also include maintaining logs and data records associated with job function (e.g. non-conforming materials, corrective action log, hold logs, net content files, etc.).

PRIMARY RESPONSIBILITIES:

OPERATIONAL TASKS

Floor Support

Supports investigations on improvement projects (e.g. holds, consumer complaints), helps to identify root causes, and helps to identify corrective actions and monitors for effectiveness.
Execute required tests on incoming ingredients and packaging according to QMS (Quality Monitoring Scheme)
Perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria.
Support training for line operators to ensure process checks are accurate and timely as stated in QMS.
Retain finished good samples and set up sensory panel daily.
Hold "Out of specification" material. Communicate with supervisors
Utilize net contents software/hardware to obtain net content information to release finished goods as well as assist operators with the use of net contents equipment.
Calibrate lab equipment such as pH meter, moisture analyzers, refractometer, scales, etc according to ICP (internal control plan).
Support execution of GMPs throughout the plant and follow safety rules and procedures.
Results recording for net contents, sensory, HACCP and SSOP
Assist in Intelex Document Control System, record retention program and management of Recipe/Formula/Deviation database and distribution
Support Management of Change Process
Support Tracking/Trending of Behavior Based Quality Program

Laboratory

Conducts daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices (GLP).
Organizes laboratory records and files, summarizes data, and prepares and interprets reports for use by management. Ensures compliance to procedures and work instructions

Supports laboratory activities to ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in laboratory and other analytical areas.
Responsible for daily/weekly plating, reading, release/holds, swabbing, calibration, sample collection, Internal Control Plan, sample preparations, etc..

Supports the administration, training, and execution of off- and on-line sensory, and test methods.

Supports laboratory compliance (Calibration, equipment testing, etc.) to FSSC 22000 and Nestlé requirements
Supports continuous improvement of Quality metrics/KPI’s in the lab.

Ensures correct recording of laboratory and quality records in compliance with the factory Quality Monitoring Scheme (QMS), including storage and retrieval of records.
Supports Operations in attaining the Nestlé Quality Standards (QMS, NGMP, Manufacturing Instructions, etc.).

QUALITY

Employee shall follow and carry out company policy on all required GMP, quality and food safety requirements and escalate quality or food safety findings or incidents.
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas.
Supports the compliance for FSSC 22000 while supporting continuous improvement for Quality metrics/KPI’s in their area of responsibility.

Supports Improvement initiatives (e.g. complaints, holds) with Factory.

SAFETY & ENVIRONMENTAL

Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
To be part of the culture change towards behavioral safety improvement.

NESTLÉ CONTINUOUS EXCELLENCE

Supports key Nestlé Continuous Excellence (NCE) initiatives.

Other duties as assigned by manager.

SUPERVISION RECEIVED:

Receives general supervision and direction from Quality Supervisor. Direction consists of clarification of factory and department policies, priorities, and goals.

SUPERVISION GIVEN:

None

Absence: In the absence of this person, the responsibilities of this position are delegated to the other Technicians / Specialists. .

FINANCIAL/STRATEGIC IMPACT:

Direct ability to impact product and laboratory quality and ensure only quality product is delivered, avoiding recalls or minimizing product loss.
Contribute to the Quality departmental budget achievement.

SKILLS:

Must have good verbal and written communication skills.
Strong attention to detail.
Must be able to handle multiple assignments.
Must be precise and accurate, well organized worker.
Must be able to perform in a demanding, fast-paced environment.
Good mathematical (basic statistical skills highly desirable), problem-solving and analytical skills.
Proficiency with computer systems, personal computers, spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications preferred.

COMPETENCIES:

Courage: linked to people’s confidence in their capabilities and judgment. It allows them to make decisions or choices, at the same time evaluating the risks and being conscious of their responsibilities.
Results Focus: the drive to meet or exceed ambitious performance objectives and quality standards, deliver business results and continually find sustainable improvements in methods and processes.
Impact/Convince Others: convincing others, either directly or using appropriate third parties, in order to get their commitment to ideas projects or actions that are in the company’s interest.
Service Orientation – Understanding customers' needs to provide the best scientific/technical support related to their own area of expertise

76947253

319028

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

This position is not eligible for Visa Sponsorship.

POSITION SUMMARY:

The QA Technician’s primary responsibilities will include raw material and packaging inspections, monitoring of in-process inspections and finished goods documentation review and/or performs a variety of standard microbiological, chemical and physical or sensory testing and assays. Responsibilities will also include maintaining logs and data records associated with job function (e.g. non-conforming materials, corrective action log, hold logs, net content files, etc.).

PRIMARY RESPONSIBILITIES:

OPERATIONAL TASKS

Floor Support

Supports investigations on improvement projects (e.g. holds, consumer complaints), helps to identify root causes, and helps to identify corrective actions and monitors for effectiveness.
Execute required tests on incoming ingredients and packaging according to QMS (Quality Monitoring Scheme)
Perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria.
Support training for line operators to ensure process checks are accurate and timely as stated in QMS.
Retain finished good samples and set up sensory panel daily.
Hold "Out of specification" material. Communicate with supervisors
Utilize net contents software/hardware to obtain net content information to release finished goods as well as assist operators with the use of net contents equipment.
Calibrate lab equipment such as pH meter, moisture analyzers, refractometer, scales, etc according to ICP (internal control plan).
Support execution of GMPs throughout the plant and follow safety rules and procedures.
Results recording for net contents, sensory, HACCP and SSOP
Assist in Intelex Document Control System, record retention program and management of Recipe/Formula/Deviation database and distribution
Support Management of Change Process
Support Tracking/Trending of Behavior Based Quality Program

Laboratory

Conducts daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices (GLP).
Organizes laboratory records and files, summarizes data, and prepares and interprets reports for use by management. Ensures compliance to procedures and work instructions

Supports laboratory activities to ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in laboratory and other analytical areas.
Responsible for daily/weekly plating, reading, release/holds, swabbing, calibration, sample collection, Internal Control Plan, sample preparations, etc..

Supports the administration, training, and execution of off- and on-line sensory, and test methods.

Supports laboratory compliance (Calibration, equipment testing, etc.) to FSSC 22000 and Nestlé requirements
Supports continuous improvement of Quality metrics/KPI’s in the lab.

Ensures correct recording of laboratory and quality records in compliance with the factory Quality Monitoring Scheme (QMS), including storage and retrieval of records.
Supports Operations in attaining the Nestlé Quality Standards (QMS, NGMP, Manufacturing Instructions, etc.).

QUALITY

Employee shall follow and carry out company policy on all required GMP, quality and food safety requirements and escalate quality or food safety findings or incidents.
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas.
Supports the compliance for FSSC 22000 while supporting continuous improvement for Quality metrics/KPI’s in their area of responsibility.

Supports Improvement initiatives (e.g. complaints, holds) with Factory.

SAFETY & ENVIRONMENTAL

Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
To be part of the culture change towards behavioral safety improvement.

NESTLÉ CONTINUOUS EXCELLENCE

Supports key Nestlé Continuous Excellence (NCE) initiatives.

Other duties as assigned by manager.

SUPERVISION RECEIVED:

Receives general supervision and direction from Quality Supervisor. Direction consists of clarification of factory and department policies, priorities, and goals.

SUPERVISION GIVEN:

None

Absence: In the absence of this person, the responsibilities of this position are delegated to the other Technicians / Specialists. .

FINANCIAL/STRATEGIC IMPACT:

Direct ability to impact product and laboratory quality and ensure only quality product is delivered, avoiding recalls or minimizing product loss.
Contribute to the Quality departmental budget achievement.

SKILLS:

Must have good verbal and written communication skills.
Strong attention to detail.
Must be able to handle multiple assignments.
Must be precise and accurate, well organized worker.
Must be able to perform in a demanding, fast-paced environment.
Good mathematical (basic statistical skills highly desirable), problem-solving and analytical skills.
Proficiency with computer systems, personal computers, spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications preferred.

COMPETENCIES:

Courage: linked to people’s confidence in their capabilities and judgment. It allows them to make decisions or choices, at the same time evaluating the risks and being conscious of their responsibilities.
Results Focus: the drive to meet or exceed ambitious performance objectives and quality standards, deliver business results and continually find sustainable improvements in methods and processes.
Impact/Convince Others: convincing others, either directly or using appropriate third parties, in order to get their commitment to ideas projects or actions that are in the company’s interest.
Service Orientation – Understanding customers' needs to provide the best scientific/technical support related to their own area of expertise

76947253

319028

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

Burlington, WI, US, 53105