Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

This position is not eligible for Visa Sponsorship.

POSITION SUMMARY:
The Senior Quality Manager is responsible for administration of quality programs based on the Nestlé Quality Management System (NQMS) and Regulatory Requirements. The programs include, but are not necessarily limited to consumer complaints; standard operating procedures; validation; HACCP; hygiene and compliance; management of change; product and ingredient standards and specifications; etc. The factory QA Manager is responsible for providing technical and quality leadership expertise in developing and maintaining adequate quality systems to assure compliance with Nestlé and FDA regulatory requirements.

PRIMARY RESPONSIBILITIES:
•    Part of the factory leadership team, contribute to the creation of the factory operational master plan. Identify opportunities for improvement, develop and lead quality master plan for the factory and ensure completion of the tasks and actions. Responsible for overall quality compliance of the factory: FDA, Nestle and FSSC22000. •    Primary point of contact for quality in the factory: liaise with Business and third parties. Responsible for escalations in quality.
•    Point Quality individual in the factory in liaising with corporate quality management.  Responsible for monthly QA reports and annual reports to Division QA and NUSA QM.
•    Responsible for review and evaluation of direct reports in Quality Assurance in regard to performance, development, training, promotions, and salary increases.
•    Responsible for the quality budget preparation, administration, controls, and adherence.
•    Assure adequate documentation of production and process controls, investigations, etc. in support of compliance with FDA, Nestle and FSSC22000 requirements as well as batch release to supply chain; is the ultimate authority on product release. Oversees traceability programs.
•    Oversees HACCP reviews and QMS and has ultimate responsibility for these programs.
•    Oversees consumer complaint investigation and tracking program. Communicates trends and issues within the factory and champions corrective and preventative measures.
•    Provides product/process quality and (consumer) safety oversight/ guidance for new product development, manufacturing practices, engineering/maintenance programs and practices. Conducts or oversees internal audit program assessing factory compliance against these standards.
•    Responsible for creating and maintaining a work environment conducive to creative thinking and continuous improvement.
•    Responsible for creating and maintaining a safe work environment for all personnel and applying the proper commendations and corrective action to insure it.
•    Ensure compliance with all regulatory and Nestlé guidelines pertaining to safety, heath, and environmental

•    Travel as needed up to 5%

•    Provide support as needed during off hours

REQUIREMENTS & MINIMUM EDUCATION:

• Bachelor’s degree in food science, Microbiology, Chemistry, Biology, or related field

EXPERIENCE:

• 5+ years in a quality management/leadership role, previous quality manager experience preferred
• 5 + years manufacturing experience, within food or beverage environment strongly preferred 
• 3+ years of People Management experience 

SKILLS:

• Demonstrated leadership skills, technical abilities, and decision-making skills.
• Hygienist experience preferred
• Problem Solving
• Collaboration and the ability to influence
• Project Management
• Continuous Improvement

REQUISITION ID:

311315 

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 
 

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