Assistant Manager, Supply Chain Operations

POSITION SNAPSHOT

Location: Cairo, Egypt
Company: Nestlé Egypt
Full-time 

POSITION SUMMARY

The role is responsible for ensuring the smooth and efficient importation, transportation, and distribution of raw materials, packaging materials, and finished goods for IMS and third‑party operations. It includes managing a small operational team to secure stock availability and prevent sales loss. The position oversees shipments across the MENA region, coordinates closely with IMS and external suppliers, and manages end‑to‑end triangular invoicing. It maintains strong relationships with key external partners—such as freight forwarders, shipping lines, and inspection agencies—while collaborating internally to support sales targets, product launches, and cost optimization. The role also ensures timely, cost‑effective movement of goods, accurate SAP transactions, and consistent customer order fulfillment to maintain high customer satisfaction levels

A DAY IN THE LIFE …

• Supervise all import and export activities required for the smooth execution of the order replenishment process, including customs clearance and international sea freight bookings.
• Maintain regular and consistent communication with all stakeholders involved in the end‑to‑end Supply Chain process (e.g., Supply Planners, Import Clearing Officers, CS&D Managers, Suppliers, Regulatory teams, Shipping Lines, Globe, Finance) on IMS‑related matters.
• Accelerate clearance procedures with customers/clusters and ensure timely stock readiness for sale in coordination with Demand Planners and Import Clearance Officers.
• Drive cost reduction and streamline documentation lead times by conducting process mapping with suppliers and inspection companies; apply Lean methodologies with external partners to achieve TDC (Total Delivery Cost) savings and eliminate demurrage.
• Ensure monthly adherence to functional health checks and conduct periodic reviews of General Shipping Instructions (GSI) to effectively manage risks and identify opportunities.
• Build and maintain strong relationships with Category Supply Planners, IMS suppliers, and clusters by initiating regular alignment meetings and reviews to manage exceptions and resolve potential issues (e.g., DOR, WOR, MOR, QOR).
• Monitor IMS (Inter‑Market Supply) claims and ensure closure with suppliers within the agreed lead time.

What will make you successful…

• Minimum of 3–4 years of solid experience in Import/Export operations or within the shipping industry.
• Strong understanding of best practices, processes, and alignment requirements within Intermarket Supply partnerships and supply planning.
• Familiarity with shipping industry systems and digital platforms, with the ability to utilize carriers’ portals for cargo visibility and shipment tracking.
• Bachelor’s degree in Business Administration, International Procurement, Materials Management, or a related field.
• Knowledge of International Trade, banking instruments, and customs laws and regulations is considered an advantage.
• Experience in business improvement or process optimization projects.