Roles & Responsibilities

• Organizing & leading the weekly credit meeting with the Country Manager & Division Heads.
• Responsible for releasing orders in respect to credit limits granted to customers.
• Handling any communication of claims & responding to client inquiries, ensuring they are directed to the correct department for investigation & resolution.
• Identifying and escalating potential bad debts to management.
• Leading daily, weekly & monthly catch meetings with customers & internal stakeholders by coordinating with the Sales Team, Project Managers to ensure the efficiency of collections.
• Analyzing & matching invoices with the customer's payment & reviewing their payment history.
• Following up with customers for the collection of each month by sending SOA 
• Confirming the payment is done on time without any delay.
• In alignment with risk management, blocking & unlocking customers .
• Key focus on overdue accounts & follow-up on collection performance.
• Preparing the forecasted collections from the customers.

What will make you successful

• Bachelor's degree in a relevant field
• 3-5 years experience in finance
• Proficient analytical skills.
• Experience in SAP and MS applications (Excel).
• Continuous improvement mindset
• Understanding of Order-to-Cash process (Payment Application, Collection and Claims/Deductions processes)