Sales Support Specialist
 POSITION SNAPSHOT

 Company: Nestlé Business Solutions
 Location: Cairo, Egypt.
 Department: Order to Cash
 

Position Summary
 
Joining Nestlé means you are joining the largest food and Beverage Company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. 

Sales Support team is responsible to ensure accurate, compliant, and efficient management of Total Trade Spend and sales operations by coordinating across Sales, Finance, and Order-to-Cash teams—providing reliable data, resolving customer account issues, and supporting decision-making to protect company financials and drive business performance


  A Day in the Life:

-Making sure that all contracts between Nestle and its Customers are valid and stored in the designated shared folders through follow-ups with Sales team & Channel Managers ensuring compliant signatories of GBM and CFO.                                    

-Responsible of full cycle of Total Trade Spend Accruals (Contractual or Promotional) through creation of agreement on CRM7 system at the beginning of year, modification of agreements whenever a new deal is signed, and closure of agreements for reversing of accruals.                                  

-Collaborate directly with GBM and CFO and Channel Managers and Cluster Finance Heads to approve on Payments and Reversals of customers on daily basis based on the agreement details ensuring compliance by collecting and validating all documentations.                                

-Responsible for accuracy of accruals booking through conducting monthly health-checks reconciling expected vs actual accruals in order to have an accurate impact on company P&L.                                        

-Responsible on clearing customer accounts to resolve TTS related disputes with customers reporting the details to Cluster Finance Head / Cluster Sales Controller / Country Finance Manager / Channel Managers which help them making decision related to company Trade Receivables.                                              

-Analyzing the reasons of differences between Customer Deduction and Nestle Payment and taking corrective actions accordingly to ensure accurate reconciliation between accounts.                                     

- Continuous collaboration and follow-ups with Sales, Finance and E2E Order To Cash teams on day to day operations.                                       

-Continuous improvement of Sales Support E2E Process by benchmarking with other centers, initiating new ideas and standardizing the operations across countries.                                        

- Collaboration with R2R team on monthly basis for period closing and reconciliation of TTS GLs.                                       

- Conducting Weekly Operation Reviews with Sales Team and Sales Analytics & Support team.                                          

- Responsible for daily and ad-hoc reports/analysis to enable top management to monitor day-to-day sales operations                                        

- Setting the Sales Targets per category in collaboration with CDT and Business Unit ensuring Distributors /Sales Team adherence to monthly Sales Plan.                                            

-Calculating Distributor / Sales Team Incentive and Bonus Payout based on monthly performance and achievement in collaboration with HR, Channel Managers and GBM.                                

-Preparing all data and templates required for monthly meetings and participate in Sales team key meetings by setting direction, building coordination with planning and taking minutes of meeting.              

  AM I a  GOOD FIT?

 - Bachelor’s degree in any Accounting / Finance / Business Administration
 -  Full proficiency in English
 - 1-2 years in business operations and strong experience in receivables accounting
 - Responsible and high sense of ownership to be able to adapt to business urgency and fulfill   market's needs
 - Advanced Excel Skills and Power BI is a plus
 - Stakeholder Management and Strong organizational and planning skills