Senior Manager, Sales Operations & Support
Senior Manager, Sales Operations & Support
Location: Cairo, Egypt
Company: Nestlé
Full-time
POSITION SUMMARY
Management Job , usually with responsibility for a department/ business unit which provides a proactive sales support. Example position - Sales support Manager - position that coordinates all the support required for the Sales team e.g. account tracking / sales figures.
A DAY IN THE LIFE …
- Develop sales information reports according to sales management needs
- Manage sales support team to ensure the information provided to RSM's is standard and according to needs and capturing daily plans in the system
- Understand and effectively utilize DMS-1 for monitoring & Lead OI team to provide service and support NDP about DMS1 system and IT Technical Support as well as coordinate with DMS1 vendor
- Lead the automation projects across the commercial and ensure that we running a cost efficient operations & Manage the business excellence initiatives
- Liaison with budget owners for setting of monthly trade spends (TTS)
- Ensure all budgets are captured in MOSAIC.
- All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.
- Ensure monthly cleansing of all YTD activities up to date “M-1”.
- Work in reporting development by using new tools in reporting & meeting (I.e) PBI and work on standardizing the reporting within MENA using new tools i.e OPTIC
- Provide relevant sales data and input in the monthly meetings
- Ensure 100% of Pre & Post within threshold are completed, learning log is maintained and key learnings are shared with stakeholders.
- 'improve the accuracy and visibility on TTS forecast and actuals.
- Review the TTS allocation per cost element.
- Ensure the accurate reporting of monthly BSE.
- Assist Channels mangers with setting OPL Volumes per region per month per product to set the required target vs. actual.
- Control General Expenses, TTS & Head Counts Budgets on monthly basis to ensure total commitment within the budget.
- Ensure all budgets are captured in MOSAIC.
- All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.
- Insure monthly cleansing of all YTD activities up to date “M-2”.
- Assist Channel managers in setting sales target for the RSM’S on monthly base.
- Assist CDT and Marketing team to prepare and monitor ICP(Integrated Commercial Plan) to specify issues needs to be focused on.
- Lead and coach Sales Admin/Support to perform efficiently and effectively about NDP reimbursement, NIC T&E and Sales Incentive and other related
SAP Roles:
Handle all related CRM-Sales functions to ensure TTS is maintained correctly according to our budget vs. actual on monthly and daily basis.
Co-ordinate the CRM and projects with other business unites to ensure total harmony.
What will make you successful?
- Min of 9 years in a relevant field
- Logistic experience
- Customer Service experience
- Financial Experience
- Sales Experience
Location: Cairo, Egypt
Company: Nestlé
Full-time
POSITION SUMMARY
Management Job , usually with responsibility for a department/ business unit which provides a proactive sales support. Example position - Sales support Manager - position that coordinates all the support required for the Sales team e.g. account tracking / sales figures.
A DAY IN THE LIFE …
- Develop sales information reports according to sales management needs
- Manage sales support team to ensure the information provided to RSM's is standard and according to needs and capturing daily plans in the system
- Understand and effectively utilize DMS-1 for monitoring & Lead OI team to provide service and support NDP about DMS1 system and IT Technical Support as well as coordinate with DMS1 vendor
- Lead the automation projects across the commercial and ensure that we running a cost efficient operations & Manage the business excellence initiatives
- Liaison with budget owners for setting of monthly trade spends (TTS)
- Ensure all budgets are captured in MOSAIC.
- All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.
- Ensure monthly cleansing of all YTD activities up to date “M-1”.
- Work in reporting development by using new tools in reporting & meeting (I.e) PBI and work on standardizing the reporting within MENA using new tools i.e OPTIC
- Provide relevant sales data and input in the monthly meetings
- Ensure 100% of Pre & Post within threshold are completed, learning log is maintained and key learnings are shared with stakeholders.
- 'improve the accuracy and visibility on TTS forecast and actuals.
- Review the TTS allocation per cost element.
- Ensure the accurate reporting of monthly BSE.
- Assist Channels mangers with setting OPL Volumes per region per month per product to set the required target vs. actual.
- Control General Expenses, TTS & Head Counts Budgets on monthly basis to ensure total commitment within the budget.
- Ensure all budgets are captured in MOSAIC.
- All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.
- Insure monthly cleansing of all YTD activities up to date “M-2”.
- Assist Channel managers in setting sales target for the RSM’S on monthly base.
- Assist CDT and Marketing team to prepare and monitor ICP(Integrated Commercial Plan) to specify issues needs to be focused on.
- Lead and coach Sales Admin/Support to perform efficiently and effectively about NDP reimbursement, NIC T&E and Sales Incentive and other related
SAP Roles:
Handle all related CRM-Sales functions to ensure TTS is maintained correctly according to our budget vs. actual on monthly and daily basis.
Co-ordinate the CRM and projects with other business unites to ensure total harmony.
What will make you successful?
- Min of 9 years in a relevant field
- Logistic experience
- Customer Service experience
- Financial Experience
- Sales Experience
Cairo, EG
Cairo, EG