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Senior Manager, Sales Operations & Support

Senior Manager, Sales Operations & Support

Location: Cairo, Egypt
Company: Nestlé
Full-time

 

POSITION SUMMARY

 Management Job , usually with responsibility for a department/ business unit which provides a proactive sales support.   Example position - Sales support  Manager - position that coordinates all the support required for the Sales team e.g. account tracking / sales figures.

A DAY IN THE LIFE …

  • Develop sales information reports  according to sales management needs
  • Manage sales support team  to ensure the information provided to RSM's is standard and according to needs and capturing daily plans in the system
  • Understand and effectively utilize DMS-1 for monitoring & Lead OI team to provide service and support NDP about DMS1 system and IT Technical Support as well as coordinate with DMS1 vendor 
  • Lead the automation projects across the commercial and ensure that we running a cost efficient operations & Manage the business excellence initiatives
  • Liaison with budget owners for setting of monthly  trade spends (TTS)                 
  • Ensure all budgets are captured in MOSAIC.
  • All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.
  • Ensure monthly cleansing of all YTD activities up to date “M-1”.
  • Work in reporting development  by using new tools in reporting & meeting  (I.e) PBI and work on standardizing the reporting within MENA using new tools i.e OPTIC
  • Provide relevant sales data and input in the monthly meetings
  • Ensure 100% of Pre & Post within threshold are completed, learning log is maintained and key learnings are shared with stakeholders.
  • 'improve the accuracy and visibility on TTS forecast and actuals.                               
  • Review the TTS allocation per cost element.
  • Ensure the accurate reporting of monthly BSE.
  • Assist Channels mangers with setting OPL Volumes per region per month per product to set the required target vs. actual.
  • Control General Expenses, TTS & Head Counts Budgets on monthly basis to ensure total commitment within the budget.
  • Ensure all budgets are captured in MOSAIC.
  • All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.
  • Insure monthly cleansing of all YTD activities up to date “M-2”.
  • Assist Channel managers  in setting sales target for the RSM’S on monthly base.
  • Assist CDT and Marketing team to prepare and monitor ICP(Integrated Commercial Plan) to specify issues needs to be focused on.
  • Lead and coach Sales Admin/Support to perform efficiently and effectively about NDP reimbursement, NIC T&E and Sales Incentive and other related

 

SAP Roles:

 Handle all related CRM-Sales functions to ensure TTS is maintained correctly according to our budget vs. actual on monthly and daily basis.

  Co-ordinate the CRM and projects with other business unites to ensure total harmony.

 

What will make you successful?

  • Min of 9 years in a relevant field
  • Logistic experience
  • Customer Service experience
  • Financial Experience
  • Sales Experience

Location: Cairo, Egypt
Company: Nestlé
Full-time

 

POSITION SUMMARY

 Management Job , usually with responsibility for a department/ business unit which provides a proactive sales support.   Example position - Sales support  Manager - position that coordinates all the support required for the Sales team e.g. account tracking / sales figures.

A DAY IN THE LIFE …

  • Develop sales information reports  according to sales management needs
  • Manage sales support team  to ensure the information provided to RSM's is standard and according to needs and capturing daily plans in the system
  • Understand and effectively utilize DMS-1 for monitoring & Lead OI team to provide service and support NDP about DMS1 system and IT Technical Support as well as coordinate with DMS1 vendor 
  • Lead the automation projects across the commercial and ensure that we running a cost efficient operations & Manage the business excellence initiatives
  • Liaison with budget owners for setting of monthly  trade spends (TTS)                 
  • Ensure all budgets are captured in MOSAIC.
  • All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.
  • Ensure monthly cleansing of all YTD activities up to date “M-1”.
  • Work in reporting development  by using new tools in reporting & meeting  (I.e) PBI and work on standardizing the reporting within MENA using new tools i.e OPTIC
  • Provide relevant sales data and input in the monthly meetings
  • Ensure 100% of Pre & Post within threshold are completed, learning log is maintained and key learnings are shared with stakeholders.
  • 'improve the accuracy and visibility on TTS forecast and actuals.                               
  • Review the TTS allocation per cost element.
  • Ensure the accurate reporting of monthly BSE.
  • Assist Channels mangers with setting OPL Volumes per region per month per product to set the required target vs. actual.
  • Control General Expenses, TTS & Head Counts Budgets on monthly basis to ensure total commitment within the budget.
  • Ensure all budgets are captured in MOSAIC.
  • All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.
  • Insure monthly cleansing of all YTD activities up to date “M-2”.
  • Assist Channel managers  in setting sales target for the RSM’S on monthly base.
  • Assist CDT and Marketing team to prepare and monitor ICP(Integrated Commercial Plan) to specify issues needs to be focused on.
  • Lead and coach Sales Admin/Support to perform efficiently and effectively about NDP reimbursement, NIC T&E and Sales Incentive and other related

 

SAP Roles:

 Handle all related CRM-Sales functions to ensure TTS is maintained correctly according to our budget vs. actual on monthly and daily basis.

  Co-ordinate the CRM and projects with other business unites to ensure total harmony.

 

What will make you successful?

  • Min of 9 years in a relevant field
  • Logistic experience
  • Customer Service experience
  • Financial Experience
  • Sales Experience

Cairo, EG

Cairo, EG

Apply now »