Position Summary

Under the supervision and guidance of her/his primary Community of Practice Lead and Product Group Manager based in Switzerland, the Technology Expert brings deep expertise and knowledge to the product or platform team. S/He guides and promotes optimal use of technology to support the cost effective delivery of business requirements within their area of expertise. Working at the leading edge of IT for the product or platform, the Technology Expert performs preliminary studies, helping to set the technological direction with the product or platform manager. S/He supports delivery and sustain of the most complex applications and business capabilities, and may be accountable for specific deliverables in relation to development or support or may lead the technical activity within their area of specialty.

The Expert Applications Development understands a wide variety of Solution Integration methods and technologies and is accountable for assigned activities and deliverables within his/her scope of technical expertise.  

A day in the life of...

• Provides deep specialist guidance and support in their specific specialties (e.g. artificial intelligence, robotic process automation, machine learning, etc., based on subject expertise)
• Supports the integration of solutions with various technologies
• Supports and influences the technical activity (design, build, testing) in significant or complex innovation initiatives, accountable to the Innovation or Product Manager for the delivery and quality of technical deliverables
• Makes recommendations on how to improve the effectiveness, efficiency and delivery of services through the use of (emerging) technology and technical methods and methodologies
• Provides the product team with technical expertise, advising on best technology solutions, translating the business vision into technical vision
• Participates in the development of and/or review of standards, documentation and methods of working in the relevant area of expertise
• Performs preliminary studies, general systems specifications and detailed systems specifications
• Considers a broad range of options and applies sound judgment to develop solutions within their specific specialism
• Ensures solution operational readiness: defines global procedures and processes for operations in the area of expertise
• Ensures IT Customer and Consumer requirements are met and service quality maintained when introducing new products. Considers the cost effectiveness of proposed solutions
• Global “Follow the Sun” operations support (incident analysis and resolution) of broad scope of Solution Integration products/platforms
• Product road map execution/development leveraging Agile methodologies
• Ownership of Integration deliverables within assigned scope of a product/project (design, build, testing, etc.)
• Collaboration with varying users and stakeholders across functional and technical teams (e.g., Supply Chain, Technical and Production, Finance, etc.) to develop solutions across many parallel projects
• Translate complex business case into technical developments or enhancements.  

What will make you successful

• Bachelor's degree in computer science, system analysis or a related study, or equivalent experience
• 3-5 years of experience with integration solutions
• The ideal candidate possesses Solution Integration experience, learning agility, and the ability to work independently in a fast-paced environment. They are a strong collaborator and work well with others. They are comfortable working in a virtual environment. They can handle complex technical challenges. They can balance multiple, competing priorities at once. They have experience working in a support/operations role, resolving Incidents and Requests within a defined SLA.  
• Technical experience:
  • Integration, preferably SAP (Cloud Process Integration – CPI)
  • Mulesoft (or another API platform)
  • Azure (Logic Apps, Data Factory, Event Hub)