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IT Operations Specialist Senior - ITP

IT Operations Specialist Senior - ITP

Ciudad de Mexico, MX, 11520

Ciudad de Mexico, MX, 11520

Position Snapshot
  • Jefe IT Operaciones.
  • Mexico City.
  • Start Date: Q1,2020.
  • Stream Unit: Data Center & Cloud.
  • Position Level: H.
  • Deadline for applications: January 31st.
Position Summary

Are you a talented IS/IT Senior Operations Specialist ready to join Nestlé’s new IT Platforms - Datacenter & Cloud team in Mexico City, Mexico ? We need you to provide knowledge, consulting and advice in the area of Datacenter Infrastructure Operations. You will control the sustainment, deployment, retirement and leverage of the Datacenter Infrastructure platforms. You will collaborate with 3rd party suppliers to ensure the effective and efficient operational support of all solutions in scope
 

A day in the life of...
  • Ensure the delivery of efficient and secure IS/IT operations, support IS/IT systems that fulfill the needs of the business, and provides input to the development team and tech lead as well as to peers responsible for other aspects of operations
  • Oversee the support processes that include incident, problem, change, configuration, and event management
  • Ensure IS/IT strategic service partners provide the required level of service, system performance and functionality required to meet business commitments
  • Participate in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IS/IT operations environment
  • Work with Datacenter platforms supplier teams and other IS/IT Operations team to ensure good coordination of platform changes without impacting IS/IT Consumers and business processes
  • Responsible for operational compliance of all technology-related issues across IS/IT including information security, privacy, business continuity, identity management, user access and data integrity.
What will make you successful
  • Master or Bachelor’s degree in Computer Science, Sciences or Engineering
  • 5-8 years of experience in IS/IT Operations in one or more of the Datacenter Infrastructure focused on Batch Job Management with experience in Tivoli Workload Scheduler and at least of these technologies (AIX/Linux, Windows and Virtualization, Databases, Backup&Recovery, Data Center Networks)
  • Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
  • Experience explaining technical concepts and technologies
  • Strong IS/IT operations acumen, including cross-domain knowledge and preferably earlier career experience in an individual contributor role in IT operations
  • Experience with effective communication at different levels in the organization and in English
  • Experience working in a global environment and with virtual teams
Position Snapshot
  • Jefe IT Operaciones.
  • Mexico City.
  • Start Date: Q1,2020.
  • Stream Unit: Data Center & Cloud.
  • Position Level: H.
  • Deadline for applications: January 31st.
Position Summary

Are you a talented IS/IT Senior Operations Specialist ready to join Nestlé’s new IT Platforms - Datacenter & Cloud team in Mexico City, Mexico ? We need you to provide knowledge, consulting and advice in the area of Datacenter Infrastructure Operations. You will control the sustainment, deployment, retirement and leverage of the Datacenter Infrastructure platforms. You will collaborate with 3rd party suppliers to ensure the effective and efficient operational support of all solutions in scope
 

A day in the life of...
  • Ensure the delivery of efficient and secure IS/IT operations, support IS/IT systems that fulfill the needs of the business, and provides input to the development team and tech lead as well as to peers responsible for other aspects of operations
  • Oversee the support processes that include incident, problem, change, configuration, and event management
  • Ensure IS/IT strategic service partners provide the required level of service, system performance and functionality required to meet business commitments
  • Participate in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IS/IT operations environment
  • Work with Datacenter platforms supplier teams and other IS/IT Operations team to ensure good coordination of platform changes without impacting IS/IT Consumers and business processes
  • Responsible for operational compliance of all technology-related issues across IS/IT including information security, privacy, business continuity, identity management, user access and data integrity.
What will make you successful
  • Master or Bachelor’s degree in Computer Science, Sciences or Engineering
  • 5-8 years of experience in IS/IT Operations in one or more of the Datacenter Infrastructure focused on Batch Job Management with experience in Tivoli Workload Scheduler and at least of these technologies (AIX/Linux, Windows and Virtualization, Databases, Backup&Recovery, Data Center Networks)
  • Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
  • Experience explaining technical concepts and technologies
  • Strong IS/IT operations acumen, including cross-domain knowledge and preferably earlier career experience in an individual contributor role in IT operations
  • Experience with effective communication at different levels in the organization and in English
  • Experience working in a global environment and with virtual teams

Apply now »