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eCommerce Merchandising Tech Specialist

eCommerce Merchandising Tech Specialist

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Polanco

Company: Nestlé - Nespresso

Full-time

Bachelorette degree

Fluent English level

Position Summary

The eCommerce Merchandizing Specialist is responsible to plan, execute and deliver both technical & commercial guidance to drive operations of the eCommerce B2C & B2B channels (Website & Mobile) within a market or geographical region, by:

- He/She is responsible to plan and execute an eCommerce Boutiques best-in-class user experience to prospects and Nespresso members

- Act as knowledge & matter experts, providing guidance & recommendations to commercial & marketing teams in order to deliver a seamless & consistent customer experience across all digital touch points.

- Execute all campaign operations needed, providing project support and leadership to all relevant stakeholders to ensure adherence to globally defined eMerchandising guidelines & optimization of the digital customer experience.

- Responsible of the implementation of eCommerce site and customer journey quality, ensuring consistency across assigned touchpoints & timely execution of digital content.

- Support and guide market's business & cross-functional  teams to leverage ecommerce technologies by raising awareness on innovative tools & features.

- Participate in the planning of the yearly digital activities on Nespresso eCommerce platforms in order to ensure that eCommerce, Customer UX & CRM roadmaps are taken into account within local ecommerce operation plan

A day in the life of...

Coordinate Market's ecommerce operations (drive sales)

- Support eCommerce campaigns operations (planning, set-up, test and activation) including support of seasonal campaigns & optimization of permanent website content to achieve commercial objectives.

- Monitor eCommerce performance to optimize market operations & platform management.

- Ensure a consistent, contextual & relevant customer journey across all ecommerce platforms (including desktop, mobile site, app and upcoming digital channels).

- Oversee digital asset management & complex HTML content to support global & local campaign activities while ensuring B2B & B2C websites are leveraging the most relevant practices, content & features.

- Liaise with all business & IT stakeholders to ensure all digital content is up-to-date, relevant and compliant with global brand, security, content & commercial guidelines.

Optimize the user experience (drive conversion)

What will make you successful

Relevant degree with strong Web knowledge and experience

• Relevant degree in App implementation optmization and mobile first thinking.

• Strong & proven project management skills, SCRUM methodology or similars in an international commercial environment.

• At least 5 years experience in digital & ecommerce activites, including Content Management Systems, web&app optimization,  UX personalization & Targeting, eMerchandizing, product lifecycle management

• HTML, CSS, Javascript, Google optimize experience across multiple CMS

• Advanced knowledge of digital media management & optimization

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Polanco

Company: Nestlé - Nespresso

Full-time

Bachelorette degree

Fluent English level

Position Summary

The eCommerce Merchandizing Specialist is responsible to plan, execute and deliver both technical & commercial guidance to drive operations of the eCommerce B2C & B2B channels (Website & Mobile) within a market or geographical region, by:

- He/She is responsible to plan and execute an eCommerce Boutiques best-in-class user experience to prospects and Nespresso members

- Act as knowledge & matter experts, providing guidance & recommendations to commercial & marketing teams in order to deliver a seamless & consistent customer experience across all digital touch points.

- Execute all campaign operations needed, providing project support and leadership to all relevant stakeholders to ensure adherence to globally defined eMerchandising guidelines & optimization of the digital customer experience.

- Responsible of the implementation of eCommerce site and customer journey quality, ensuring consistency across assigned touchpoints & timely execution of digital content.

- Support and guide market's business & cross-functional  teams to leverage ecommerce technologies by raising awareness on innovative tools & features.

- Participate in the planning of the yearly digital activities on Nespresso eCommerce platforms in order to ensure that eCommerce, Customer UX & CRM roadmaps are taken into account within local ecommerce operation plan

A day in the life of...

Coordinate Market's ecommerce operations (drive sales)

- Support eCommerce campaigns operations (planning, set-up, test and activation) including support of seasonal campaigns & optimization of permanent website content to achieve commercial objectives.

- Monitor eCommerce performance to optimize market operations & platform management.

- Ensure a consistent, contextual & relevant customer journey across all ecommerce platforms (including desktop, mobile site, app and upcoming digital channels).

- Oversee digital asset management & complex HTML content to support global & local campaign activities while ensuring B2B & B2C websites are leveraging the most relevant practices, content & features.

- Liaise with all business & IT stakeholders to ensure all digital content is up-to-date, relevant and compliant with global brand, security, content & commercial guidelines.

Optimize the user experience (drive conversion)

What will make you successful

Relevant degree with strong Web knowledge and experience

• Relevant degree in App implementation optmization and mobile first thinking.

• Strong & proven project management skills, SCRUM methodology or similars in an international commercial environment.

• At least 5 years experience in digital & ecommerce activites, including Content Management Systems, web&app optimization,  UX personalization & Targeting, eMerchandizing, product lifecycle management

• HTML, CSS, Javascript, Google optimize experience across multiple CMS

• Advanced knowledge of digital media management & optimization

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Ciudad de Mexico, MX, 11520

Ciudad de Mexico, MX, 11520

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