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Quality Supervisor 2nd Shift (3:30pm - 12:30am)

Quality Supervisor 2nd Shift (3:30pm - 12:30am)

 

Nestlé Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to foodservice operations across the US. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. As a business serving other businesses, we’re focused on performing with speed, service, and precision to cook up delicious ideas for our clients both small and large. Satisfy your appetite for an exciting career at Nestlé Professional.

 

This position is not eligible for Visa Sponsorship.

 

 

 

 

POSITION SUMMARY:
Directs quality assurance factory floor and/or laboratory personnel while maintaining a close rapport with production and the Quality team to identify, seek and prevent problems affecting quality. A key position within the team providing expertise and support to the operations department and factory management staff, encouraging a cross departmental quality and compliance mind-set.
 

RESPONSIBILITIES:
Operational Tasks:

  • Collaborate with production team and monitor all processes and procedures to ensure efficiency and continuous improvement
  • Use Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses.
  • Develop corrective actions and monitors for effectiveness.
  • Troubleshoot using product tests and product specification measurements.
  • Ensures an active internal quality audit program in compliance with FSSC 22000 and the Nestlé Quality Management System.
  • Maintain and update HACCP, NQMS and SOP's and train associates at all levels on quality programs.
  • Is a valued partner with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.

Systems tasks:

  • Leads quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets
  • Own the activities for FSSC 22000 compliance while driving continuous improvement for quality metrics and KPIs in the factory.
  • Actively participate in the change control process. Maintain and updates Rework and Allergen matrices for the factory.
  • Communicate Quality and Food Safety briefs to the factory and prepare statistical based reports.
  • Acts as a communication liaison between management and quality staff to support corporate and factory initiatives.

Laboratory tasks:

  • Supports factory traceability exercises.
  • Manages factory laboratories for chemistry, incoming goods, microbiology and / or sensory by scheduling and assigning work, providing training and balancing budgets.
  • Ensures daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices and Internal Control Plans (ICP).
  • Oversees lab operational activities – daily equipment maintenance, ordering, stock control, stock record entry, reporting, document control, etc.
  • Ensures lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab.
  • Ensures the completion of internal lab audits in compliance with the NQAC program.
  • Updates NQMS, ICPs and SOPs as needed and ensures training of laboratory associates.  Assists, advises, and trains factory employees in attaining NQAC requirements (MI, LI, P-test, etc.).
  • Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specifically Lab areas.
  • Summarizes data, prepares, and interprets reports for use by management.
  • Acts as a communication liaison between management and laboratory staff to support corporate and plant-driven initiatives.
  • Is the key factory contact person with other corporate and factory quality teams.
     

Safety & environmental:

  • Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
  • Is a key part of the culture change towards behavioral safety improvement.
  • Nestlé Continuous Excellence:

Supports key Nestlé Continuous Excellence(NCE) initiatives.
Other duties as assigned by manager.
 

 

Qualifications

EDUCATION:

  • HS Diploma Required; B.S. Degree in Food Science, Microbiology, Chemistry, or other related field is preferred.

EXPERIENCE:

  • 3+ years manufacturing and/or laboratory experience required, food industry preferred.
  • 1+ years of supervisory experience in QA/QC preferred.

SKILLS:

  • Excellent verbal and written communication skills, validated planning and organizing skills, leadership, partnership, collaboration, and influencing or teamwork skills.
  • Strong mathematical and statistical skills.
  • Management of multiple assignments and projects.
  • Driving quality initiatives in a fast paced, dynamic environment.
  • Strong problem-solving and analytical skills.
  • Proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, Excel, etc.) and mainframe system with custom applications.
  • Proficiency in SAP/GLOBE systems is helpful.

COMPETENCIES:

  • Courage: linked to people’s confidence in their capabilities and discernment. It allows them to make decisions or choices, at the same time evaluating the risks and being conscious of their responsibilities.
  • Results Focus: the commitment to meet or exceed ambitious performance objectives and quality standards, deliver business results and continually find sustainable improvements in methods and processes.
  • Impact/Convince Others: convincing others, either directly or using appropriate third parties, in order to get their dedication to ideas projects or actions that are in the company’s interest.
  • Develop People: Developing people means helping individuals identify their short- and long-term development needs, inspiring their individual learning by providing them with appropriate support.
  • Support around-the-clock operation with the abilty to work off-hours as required.

 

Requisition ID: 282972 

 

It is our business imperative to remain a very inclusive workplace.

 

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

 

This position is not eligible for Visa Sponsorship.

 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

 

Nestlé Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to foodservice operations across the US. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. As a business serving other businesses, we’re focused on performing with speed, service, and precision to cook up delicious ideas for our clients both small and large. Satisfy your appetite for an exciting career at Nestlé Professional.

 

This position is not eligible for Visa Sponsorship.

 

 

 

 

POSITION SUMMARY:
Directs quality assurance factory floor and/or laboratory personnel while maintaining a close rapport with production and the Quality team to identify, seek and prevent problems affecting quality. A key position within the team providing expertise and support to the operations department and factory management staff, encouraging a cross departmental quality and compliance mind-set.
 

RESPONSIBILITIES:
Operational Tasks:

  • Collaborate with production team and monitor all processes and procedures to ensure efficiency and continuous improvement
  • Use Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses.
  • Develop corrective actions and monitors for effectiveness.
  • Troubleshoot using product tests and product specification measurements.
  • Ensures an active internal quality audit program in compliance with FSSC 22000 and the Nestlé Quality Management System.
  • Maintain and update HACCP, NQMS and SOP's and train associates at all levels on quality programs.
  • Is a valued partner with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.

Systems tasks:

  • Leads quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets
  • Own the activities for FSSC 22000 compliance while driving continuous improvement for quality metrics and KPIs in the factory.
  • Actively participate in the change control process. Maintain and updates Rework and Allergen matrices for the factory.
  • Communicate Quality and Food Safety briefs to the factory and prepare statistical based reports.
  • Acts as a communication liaison between management and quality staff to support corporate and factory initiatives.

Laboratory tasks:

  • Supports factory traceability exercises.
  • Manages factory laboratories for chemistry, incoming goods, microbiology and / or sensory by scheduling and assigning work, providing training and balancing budgets.
  • Ensures daily routine sample analyses using lab techniques and other instrumentation following Good Laboratory Practices and Internal Control Plans (ICP).
  • Oversees lab operational activities – daily equipment maintenance, ordering, stock control, stock record entry, reporting, document control, etc.
  • Ensures lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab.
  • Ensures the completion of internal lab audits in compliance with the NQAC program.
  • Updates NQMS, ICPs and SOPs as needed and ensures training of laboratory associates.  Assists, advises, and trains factory employees in attaining NQAC requirements (MI, LI, P-test, etc.).
  • Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specifically Lab areas.
  • Summarizes data, prepares, and interprets reports for use by management.
  • Acts as a communication liaison between management and laboratory staff to support corporate and plant-driven initiatives.
  • Is the key factory contact person with other corporate and factory quality teams.
     

Safety & environmental:

  • Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
  • Is a key part of the culture change towards behavioral safety improvement.
  • Nestlé Continuous Excellence:

Supports key Nestlé Continuous Excellence(NCE) initiatives.
Other duties as assigned by manager.
 

 

Qualifications

EDUCATION:

  • HS Diploma Required; B.S. Degree in Food Science, Microbiology, Chemistry, or other related field is preferred.

EXPERIENCE:

  • 3+ years manufacturing and/or laboratory experience required, food industry preferred.
  • 1+ years of supervisory experience in QA/QC preferred.

SKILLS:

  • Excellent verbal and written communication skills, validated planning and organizing skills, leadership, partnership, collaboration, and influencing or teamwork skills.
  • Strong mathematical and statistical skills.
  • Management of multiple assignments and projects.
  • Driving quality initiatives in a fast paced, dynamic environment.
  • Strong problem-solving and analytical skills.
  • Proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, Excel, etc.) and mainframe system with custom applications.
  • Proficiency in SAP/GLOBE systems is helpful.

COMPETENCIES:

  • Courage: linked to people’s confidence in their capabilities and discernment. It allows them to make decisions or choices, at the same time evaluating the risks and being conscious of their responsibilities.
  • Results Focus: the commitment to meet or exceed ambitious performance objectives and quality standards, deliver business results and continually find sustainable improvements in methods and processes.
  • Impact/Convince Others: convincing others, either directly or using appropriate third parties, in order to get their dedication to ideas projects or actions that are in the company’s interest.
  • Develop People: Developing people means helping individuals identify their short- and long-term development needs, inspiring their individual learning by providing them with appropriate support.
  • Support around-the-clock operation with the abilty to work off-hours as required.

 

Requisition ID: 282972 

 

It is our business imperative to remain a very inclusive workplace.

 

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

 

This position is not eligible for Visa Sponsorship.

 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy

Cleveland, OH, US, 44113

Cleveland, OH, US, 44113


Nearest Major Market: Cleveland

Apply now »