Position Snapshot 

Business Area: Nespresso

Job Title: Learning & Development Manager (12-month FTC – September 2025 start)
Location: Gatwick (Hybrid 2-3 times a week in the office)
Salary up to £55,000 depending on experience + car allowance + a Nespresso coffee machine + potential bonus + generous pension scheme + 12 flexible days on top of 25-day holiday entitlement + 2 paid volunteering days + other fantastic benefits!

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.  

Position Summary

We have a great opportunity for a talented Learning and Development Manager to design, implement, and oversee our learning and development programs at Nespresso. The successful candidate will play a crucial role in fostering a culture of continuous learning, enhancing employee growth, and ensuring that our people are equipped with the necessary skills and knowledge to excel in their roles. You will be a part of our exciting Nespresso People team where you will report into the Head of HR and will have one direct report.

A little bit about us

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savoured at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

A day in the life of a Learning & Development Manager

The key focus for this role is to develop and implement a comprehensive learning and development strategy aligned with Nespresso's goals and objectives. Your key responsibilities will also include:

• Identify training needs and conduct thorough assessments to determine skill gaps and areas for improvement.
• Design and deliver engaging and effective training programs, both in-person and online, to enhance employee performance and productivity.
• Collaborate with department heads and subject matter experts to develop and update training materials, resources, and curriculum.
• Evaluate the effectiveness of training programs through assessments, feedback, and metrics, and make necessary adjustments to improve outcomes.
• Stay up-to-date with the latest trends and best practices in learning and development and incorporate them into our programs.
• Manage the learning and development budget, ensuring cost-effective solutions that meet the needs of Nespresso.
• Build and maintain relationships with external training providers, vendors, and industry experts to leverage their expertise and resources.
• Provide guidance and support to managers and employees on career development opportunities and individual learning plans.

What will make you successful

To be successful in this role you will already have some fantastic experience in learning and development within a commercial arena (preferably within the retail or hospitality industry). You will be passionate, tenacious; results focused and enjoy working in a highly energetic and exciting environment. Acting as an ambassador for Nespresso, you will have strong project management and analytical skills. You will need to be highly organised, conscientious and a team player. You’ll also have:

• Exceptional relationship building and interpersonal skills.
• Strong knowledge of learning and development principles, methodologies, and best practices.
• Excellent facilitation and presentation skills, with the ability to engage and inspire diverse audiences.
• Proficient in instructional design, curriculum development, and e-learning platforms.
• Familiarity with learning management systems (LMS) and other training software.
• Professional certifications in learning and development or coaching are a big plus.

If you are passionate about driving employee growth and development and have a proven track record in designing and implementing successful learning programs, we would love to hear from you. Join our dynamic team at Nespresso and help shape the future of our organisation.

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.

The closing date for this role is 27th May 2025.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!