Position Snapshot 

Nestlé UK & Ireland 
Nestlé Purina

Veterinary Technical Manager
Gatwick (Hybrid 2-3 times a week)
Salary up to £45,000 depending on experience + potential bonus + generous pension scheme + 12 flexible days on top of holiday entitlement + 2 paid volunteering days + other fantastic benefits!

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.  

At Nestlé we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you. We would be open to discussing part time working arrangements for this role.

Position Summary

At Nestlé PURINA Pet Care, we're passionately committed to helping pets enjoy happier, healthier and longer lives because we're pet owners too.  As a world leading company in pet care and nutrition, Nestlé PURINA has been helping pets live healthy, happy lives for over 85 years. We are proud to produce some of the UK’s best loved brands including FELIX®, WINALOT®, GO-CAT®, BAKERS® and PURINA ONE & GOURMET, trusted and bought by millions of pet owners. We believe that pets and people are better together which is why our employees can bring their dogs to work at our Gatwick and Sudbury sites.

We are recruiting an additonal highly motivated and experienced Veterinary Technical Manager to join our team at Purina due to team expansion. In this role, you will be responsible for being the go-to Purina technical expert for delivery of nutritional technical support to all of the Purina specialist business, primarily, but not limited to supporting the Veterinary Nutrition Partner (VNP) team, the breeder team and CES customer support team, as well as the wider Purina business when required. Product portfolios mainly compromise the Pro Plan® suite of products, to include Veterinary Diets and the life stage products but may also include some of the wider Purina portfolio products.

A day in the life of a Veterinary Technical Manager …
In the role, you will drive endorsement and recommendation & usage of Purina products by the veterinary community in the UK and Ireland. Through comprehensive technical support internally to the Specialist sales, marketing and customer support functions, the Purina grocery business where required, and externally providing support to vet professionals in practice, the Veterinary Technical manager drives awareness of Purina and confidence in its products and nutritional expertise. 

Responsibilities will include:

• Supporting the business in achieving its goals and targets for sales of Purina products
• Preparation of technical materials and tools, to include, but not limited to: maintaining the Veterinary Product Guide, product comparisons, detail aids and in practice tools, Q&As, training presentations for internal and external use.
• Management and reporting of the Purina Technical Helpline, to include veterinary support along with the Veterinary Nurse Manager to practice nutritional queries, support to VNPs with queries,; to include daily (M-F) monitoring and responding to enquiries; maintenance of records; monthly KPI reports.
• Assessment of call type and trends to give insight into vet professional technical concerns and mindset and development of strategies and materials to respond to this and give Purina competitive advantage. Assistance with sensitive issues and liaison with other functions.                                         
• Technical support for practices, to include practice visits where VNP support needed for presentations, deeper technical discussions. This may involve some travel and evening work.                        
• Creation of technical articles for technical communications to drive awareness and advocacy for Purina within the vet community, including writing of articles for vet press publications, editorial copy for Purina vet newsletters.                                 
• Attendance and support at key events in veterinary calendar both internal and external, such as shows, congresses, symposia to provide technical expertise.         
• Technical support for Purina charity partners such as Street Vet, Cats Protection; Canine Partners as well as commercial partners and customers.                   
• Assist Scientific Affairs Manager with projects as required, including KOL and vet school support; delivery of external training such as Nurse Development programme ; planning and delivery of Purina events                                             

What will make you successful?

We’re looking for candidates who are passionate about nutrition and who are qualified as a Registered Veterinary Surgeon (MRCVS). You will be motivated to be part of a team, build great relationships within the team and with external stakeholders and customers, be open to how we can continuously improve as a team, and be the best!

Ideally, you’ll have the below skills and experience:

• Proficient in PowerPoint and Excel and comfortable using other Microsoft Office programs - IT literate
• Must have understanding and experience of clinical challenges within practice and case management. Strong technical interest and fulfilment of RCVS CPD           
• Previous experience in delivering training or lecturing, confidence in delivery of training         
• Thoroughness and accuracy in preparation of materials.                    
• Expertise in nutrition to include passion for sharing knowledge                       
• Ability to coach and develop others in nutrition and related clinical topics              

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.

The closing date for this role is the 26th March 2025.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
 

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!