IT Intern

Nestlé Health Science invests in every employee to make certain each person can reach their greatest potential and works in an environment rooted in respect, diversity and teamwork. We focus on empowering the patients and consumers we serve to live healthier lives through industry leading nutrition and nutrition-enabling solutions by keeping their needs at the center of everything we do. We make quality and innovation our highest priorities when delivering our trusted brands such as BOOST®, Carnation Breakfast Essential®, Peptamen®, Compleat Organic Blends®, Zenpep®, and many more.

We are a globally recognized leader in the field of nutrition science with our US headquarters in Bridgewater, NJ, and have over 5000 employees around the world. Come join the Nestlé Health Science family and experience exciting opportunities!

This position is not eligible for Visa Sponsorship.

Position Summary

Assist site IT staff in all respective tasks as it applies to computer technology support in an office and factory setting. Ensure hardware, software, and data are safeguarded and comply with established Nestle and FDA standards, policies, and procedures.

PRIMARY RESPONSIBLITIES:

IT systems referred below includes all computer systems and related peripheral equipment located in the Eau Claire facility including factory floor process control machines under the direction of the local IT department.

Assist in the building and maintenance of IT systems.

Build and install PCs in an office and factory floor environment.
Upgrade and swap users’ PCs with new units.
Install printers and other peripheral equipment.
Package and ship equipment.
Install and upgrade software packages.

Troubleshoot and repair, by vendor or otherwise, all problems that are beyond the scope of user responsibilities.

Communicate effectively with the users to understand issues and resolve problems.
Determine why a PC or piece of equipment has failed and works with vendors and other ITCs and Engineers to resolve the problem.
Explain changes to the user making sure that they can continue to do their job when you leave.
Work with local and Corporate IT ticket systems to assure proper documentation and timely resolution of problems.

Understand and support IT policies and procedures necessary to ensure the proper use and control of IT Systems.

Create and update installation documentation for hardware and software according to established guidelines.
Inventory IT and PC equipment, the software they use, and enter it in on a database system.
Order and receive in IT equipment.

Performs other duties as assigned.

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

Required: Actively pursuing a degree in Information Systems/Technology, Computer Networking, or related field

EXPERIENCE:

Required: Experience with personal computer hardware and software, through employment or coursework.

SKILLS:

Requires working knowledge of personal computers, Internet, and software such as Microsoft Office, Windows, computer and switch hardware.
Strong communication skills- both written and verbal.
Self-motivated and self-driven to accomplish tasks and projects.
Ability to work with people and create a positive experience for users encountering computer related problems.

Requisition ID

155785

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Nestlé Health Science invests in every employee to make certain each person can reach their greatest potential and works in an environment rooted in respect, diversity and teamwork. We focus on empowering the patients and consumers we serve to live healthier lives through industry leading nutrition and nutrition-enabling solutions by keeping their needs at the center of everything we do. We make quality and innovation our highest priorities when delivering our trusted brands such as BOOST®, Carnation Breakfast Essential®, Peptamen®, Compleat Organic Blends®, Zenpep®, and many more.

We are a globally recognized leader in the field of nutrition science with our US headquarters in Bridgewater, NJ, and have over 5000 employees around the world. Come join the Nestlé Health Science family and experience exciting opportunities!

This position is not eligible for Visa Sponsorship.

Position Summary

Assist site IT staff in all respective tasks as it applies to computer technology support in an office and factory setting. Ensure hardware, software, and data are safeguarded and comply with established Nestle and FDA standards, policies, and procedures.

PRIMARY RESPONSIBLITIES:

IT systems referred below includes all computer systems and related peripheral equipment located in the Eau Claire facility including factory floor process control machines under the direction of the local IT department.

Assist in the building and maintenance of IT systems.

Build and install PCs in an office and factory floor environment.
Upgrade and swap users’ PCs with new units.
Install printers and other peripheral equipment.
Package and ship equipment.
Install and upgrade software packages.

Troubleshoot and repair, by vendor or otherwise, all problems that are beyond the scope of user responsibilities.

Communicate effectively with the users to understand issues and resolve problems.
Determine why a PC or piece of equipment has failed and works with vendors and other ITCs and Engineers to resolve the problem.
Explain changes to the user making sure that they can continue to do their job when you leave.
Work with local and Corporate IT ticket systems to assure proper documentation and timely resolution of problems.

Understand and support IT policies and procedures necessary to ensure the proper use and control of IT Systems.

Create and update installation documentation for hardware and software according to established guidelines.
Inventory IT and PC equipment, the software they use, and enter it in on a database system.
Order and receive in IT equipment.

Performs other duties as assigned.

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

Required: Actively pursuing a degree in Information Systems/Technology, Computer Networking, or related field

EXPERIENCE:

Required: Experience with personal computer hardware and software, through employment or coursework.

SKILLS:

Requires working knowledge of personal computers, Internet, and software such as Microsoft Office, Windows, computer and switch hardware.
Strong communication skills- both written and verbal.
Self-motivated and self-driven to accomplish tasks and projects.
Ability to work with people and create a positive experience for users encountering computer related problems.

Requisition ID

155785

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Eau Claire, WI, US, 54703