Position Snapshot 

Nestlé UK & Ireland 

Nespresso  

Retail - Boutique Sales Assistant – Edinburgh

£12.00 per hour + Potential Bonus + Excellent Benefits 

This is a part time 20 hour per week permanent opportunity but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like. 

Position Summary  

We’re looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Edinburgh. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand. 

Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers. 

A day in the life of…. 

• Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance. 

• Welcoming customers to the boutique and adapting to meet their needs. 

• Being a proud and passionate brand ambassador of Nespresso. 

Take responsibility, show motivation and in return you can expect great opportunities. 

What will make you successful? 

Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you’ll be on hand to deliver service oriented sales and promote our unique brand experience.  

We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:  

• Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.  

• Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set. 

In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.   

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application. 

To find out more about Nespresso please visit: www.nespresso.com

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!