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IT Analytics Technology Operations Lead EMENA- Analytics, Data & Integration

IT Analytics Technology Operations Lead EMENA- Analytics, Data & Integration

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Position Snapshot

Nestlé Global Tech Hub in Barcelona, Spain
Permanent Contract, act. rate 100%
Grade: G

 

About IT at Nestlé

We are a diverse team of IT professionals in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and employees. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.

Position Summary

To strengthen our Global Tech Hub in Barcelona, we are looking for an Operations Lead EMENA– Analytics Technology to be part of our Analytics, Data and Integration (ADI) Department in Barcelona.
  
Reporting to the Analytics Technology Operations Manager you will be accountable for the continuous value delivery of Analytics Technology and Solutions. You will oversee the sustain, deployment, retirement and usage of analytics technologies, platforms and solutions. You will also ensure the effective and efficient operational support of all analytics technologies, platforms and solutions (both internally or third-party managed). The overarching goal of this role is to ensure that quality, efficiency, productivity and agility goals are achieved at the best value for money. You will have accountability for all services (in a follow the sun operating model) of analytics technology and analytics solutions. You will build and maintain relationships with product group managers and regional stakeholders. You’ll develop a clear understanding of the product groups strategies and work with supplier teams to ensure delivery of high-quality services exceeding business expectations.
 

A day in the life of...

•    Manage the analytics technology, platforms and solutions products ‘run’ and 'maintain' phases to deliver the committed product business value.
•    Provide technical escalation support for specialists and Nestlé suppliers to ensure service level objectives are met.
•    Define procedures and processes for operations of analytics technology, platforms and solutions, including the definition of design requirements needed for successful operations.
•    Lead the development of operational aspects for a set of analytical products, and ensure their integration and value delivery within the broader IS/IT landscape.
•    Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IS/IT operations environment
•    Provides oversight for supplier relationship management.
•    Enables and fosters transversal skills to support analytics technology and solution product groups to ensure operational excellence.
•    Continuous improvement in effectiveness and efficiency of operational support for internally or by third-party managed analytics technology, platforms and solutions
•    Fosters a business-oriented culture and mindset driven by continual service improvement techniques
•    Provides leadership, coaching and direction to the peers as part of the operations community
•    Develops high performing teams

What will make you successful

•    Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience
•    8+ years of experience in IT, thereof 5+ years in IT Operations
•    Experience in effectively managing cross-functional teams, influencing key stakeholders, across the organization and within complex contexts
•    Experience in service management principles and execution
•    Experience explaining technical concepts and technologies
•    Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
•    Preferably proven experience or demonstrated capability in leading IT operations teams in complex and dynamic environments requiring 24/7 support
•    Experience in budget planning and financial management
•    Experience in effective communication at different level in the organization and in English
•    Experience to have worked in a global environment and with virtual teams
 

Join us!

Show us that you are an enthusiastic, motivated, fast learner and team player person who is used to work with agile practices. Your ability to be flexible, self-motivated and your willingness to do whatever it takes to deliver on a deadline will set you apart among the other candidates. 

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lkhlkhklhlklkh

Position Snapshot

Nestlé Global Tech Hub in Barcelona, Spain
Permanent Contract, act. rate 100%
Grade: G

 

About IT at Nestlé

We are a diverse team of IT professionals in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and employees. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.

Position Summary

To strengthen our Global Tech Hub in Barcelona, we are looking for an Operations Lead EMENA– Analytics Technology to be part of our Analytics, Data and Integration (ADI) Department in Barcelona.
  
Reporting to the Analytics Technology Operations Manager you will be accountable for the continuous value delivery of Analytics Technology and Solutions. You will oversee the sustain, deployment, retirement and usage of analytics technologies, platforms and solutions. You will also ensure the effective and efficient operational support of all analytics technologies, platforms and solutions (both internally or third-party managed). The overarching goal of this role is to ensure that quality, efficiency, productivity and agility goals are achieved at the best value for money. You will have accountability for all services (in a follow the sun operating model) of analytics technology and analytics solutions. You will build and maintain relationships with product group managers and regional stakeholders. You’ll develop a clear understanding of the product groups strategies and work with supplier teams to ensure delivery of high-quality services exceeding business expectations.
 

A day in the life of...

•    Manage the analytics technology, platforms and solutions products ‘run’ and 'maintain' phases to deliver the committed product business value.
•    Provide technical escalation support for specialists and Nestlé suppliers to ensure service level objectives are met.
•    Define procedures and processes for operations of analytics technology, platforms and solutions, including the definition of design requirements needed for successful operations.
•    Lead the development of operational aspects for a set of analytical products, and ensure their integration and value delivery within the broader IS/IT landscape.
•    Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IS/IT operations environment
•    Provides oversight for supplier relationship management.
•    Enables and fosters transversal skills to support analytics technology and solution product groups to ensure operational excellence.
•    Continuous improvement in effectiveness and efficiency of operational support for internally or by third-party managed analytics technology, platforms and solutions
•    Fosters a business-oriented culture and mindset driven by continual service improvement techniques
•    Provides leadership, coaching and direction to the peers as part of the operations community
•    Develops high performing teams

What will make you successful

•    Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience
•    8+ years of experience in IT, thereof 5+ years in IT Operations
•    Experience in effectively managing cross-functional teams, influencing key stakeholders, across the organization and within complex contexts
•    Experience in service management principles and execution
•    Experience explaining technical concepts and technologies
•    Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
•    Preferably proven experience or demonstrated capability in leading IT operations teams in complex and dynamic environments requiring 24/7 support
•    Experience in budget planning and financial management
•    Experience in effective communication at different level in the organization and in English
•    Experience to have worked in a global environment and with virtual teams
 

Join us!

Show us that you are an enthusiastic, motivated, fast learner and team player person who is used to work with agile practices. Your ability to be flexible, self-motivated and your willingness to do whatever it takes to deliver on a deadline will set you apart among the other candidates. 

jgjgjkhjh

Esplugues Llobregat, B, ES, 08950

Esplugues Llobregat, B, ES, 08950

Apply now »