Share this Job
Apply now »

Nespresso - Technical Writer (Web/Multimedia) - Internship

Nespresso - Technical Writer (Web/Multimedia) - Internship

.

Position Snapshot

 

Requirements


• An internship agreement from your University or Business School
• Spanish nationality or NIE (identification number for foreigners) and NASS (Spanish Social Security affiliation number) is required
• Residence: temporary or permanent in Barcelona
• Fluent in English.

 

Terms & Conditions:


• Scholarship 960€ per month
• Grant canteen
• Access to Nestlé Market (10% to 50% off)
• Insurance with Zurich during the internship

 

Period of internship:


• 6 months internship starting in June /July 2022
• Full time (Monday to Friday from 9 to 6pm)

Position Summary


Nespresso’s E-Commerce UX/UI Front-end Team is searching for a technical writer to join our team and help us take our internal documentation to new heights. As an ideal candidate, you are a firm believer in precise, clear, easy to follow communication and enjoy documenting the guts out of artifacts produced by others in a software development or computer science environment. You are methodical and used to following and enforcing standards. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand. This assignment is conceived as a six (6) months-long internship (with a possible extension).

 

The main purpose of this internship is:

  • Help us improve the front-end team’s documentation standards, both technical and non-technical (e.g. user manuals, release notes / communications, etc…)
  • Obtain a deep understanding of the front-end team’s products and duties to translate complex information into simple, polished, and engaging content.
  • Produce user-friendly content that meets the needs of the target audience.
  • Evaluate current content and develop innovative approaches for improvement.

A day in the life of...

 

  • Research, outline, write, and edit new and existing content, working closely with various stakeholders to understand project requirements, target audience(s) and communicational goals.
  • Independently gather information from subject matter experts to develop, organize, and/or produce procedure manuals, technical specifications, user manuals, videotutorials and other types of document.
  • Create and maintain documentation templates.
  • Revise existing documentation and verify correct and consistent enforcement of agreed upon standards / templates.
  • Identify opportunities for improving the organization of existing and future documentation and define and execute actions for improvement in agreement with the front-end team lead and other developers.
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

 

What will make you successful

 

  • Bachelor's degree in Multimedia, Computer Science, Digital Communication, Technical Communication or similar.
  • Good understanding of HTML, CSS, and JavaScript. Previous work experience is not mandatory, but a BIG plus.
  • Firm understanding of the software development life cycle (SDLC)
  • Proven ability to quickly learn and understand complex topics.
  • Superior written and verbal communication skills, with a keen eye for detail.
  • Solid English communication skills (written and verbal) are a mandatory.
  • Comprehensive understanding of front-end development duties, technologies, best practices, etc…
  • Familiar with software documentation standards (sequence diagrams, workflows, etc…)
  • Smooth multitasker.

 

Also valuable:

 

  • Ability to handle multiple projects / tasks simultaneously, with an eye for prioritization.
  • Previous experience writing documentation for multiple audiences.
  • Proven ability producing videos, screen captures and visual aids / content in general.
  • Previous software development experience would be a BIG plus.
  • Previous experience with Confluence and JIRA would be a BIG plus.
  • Previous experience with vue.js or Google Tag Manager (GTM) would be a BIG plus.
  • Previous experience with Figma would be a BIG plus.
  • Previous experience with Adobe Premiere Rush / Pro, After Effects and Photoshop or Illustrator would be a BIG PLUS.

Remember to attach your updated CV in English when apply

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

.

Position Snapshot

 

Requirements


• An internship agreement from your University or Business School
• Spanish nationality or NIE (identification number for foreigners) and NASS (Spanish Social Security affiliation number) is required
• Residence: temporary or permanent in Barcelona
• Fluent in English.

 

Terms & Conditions:


• Scholarship 960€ per month
• Grant canteen
• Access to Nestlé Market (10% to 50% off)
• Insurance with Zurich during the internship

 

Period of internship:


• 6 months internship starting in June /July 2022
• Full time (Monday to Friday from 9 to 6pm)

Position Summary


Nespresso’s E-Commerce UX/UI Front-end Team is searching for a technical writer to join our team and help us take our internal documentation to new heights. As an ideal candidate, you are a firm believer in precise, clear, easy to follow communication and enjoy documenting the guts out of artifacts produced by others in a software development or computer science environment. You are methodical and used to following and enforcing standards. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand. This assignment is conceived as a six (6) months-long internship (with a possible extension).

 

The main purpose of this internship is:

  • Help us improve the front-end team’s documentation standards, both technical and non-technical (e.g. user manuals, release notes / communications, etc…)
  • Obtain a deep understanding of the front-end team’s products and duties to translate complex information into simple, polished, and engaging content.
  • Produce user-friendly content that meets the needs of the target audience.
  • Evaluate current content and develop innovative approaches for improvement.

A day in the life of...

 

  • Research, outline, write, and edit new and existing content, working closely with various stakeholders to understand project requirements, target audience(s) and communicational goals.
  • Independently gather information from subject matter experts to develop, organize, and/or produce procedure manuals, technical specifications, user manuals, videotutorials and other types of document.
  • Create and maintain documentation templates.
  • Revise existing documentation and verify correct and consistent enforcement of agreed upon standards / templates.
  • Identify opportunities for improving the organization of existing and future documentation and define and execute actions for improvement in agreement with the front-end team lead and other developers.
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

 

What will make you successful

 

  • Bachelor's degree in Multimedia, Computer Science, Digital Communication, Technical Communication or similar.
  • Good understanding of HTML, CSS, and JavaScript. Previous work experience is not mandatory, but a BIG plus.
  • Firm understanding of the software development life cycle (SDLC)
  • Proven ability to quickly learn and understand complex topics.
  • Superior written and verbal communication skills, with a keen eye for detail.
  • Solid English communication skills (written and verbal) are a mandatory.
  • Comprehensive understanding of front-end development duties, technologies, best practices, etc…
  • Familiar with software documentation standards (sequence diagrams, workflows, etc…)
  • Smooth multitasker.

 

Also valuable:

 

  • Ability to handle multiple projects / tasks simultaneously, with an eye for prioritization.
  • Previous experience writing documentation for multiple audiences.
  • Proven ability producing videos, screen captures and visual aids / content in general.
  • Previous software development experience would be a BIG plus.
  • Previous experience with Confluence and JIRA would be a BIG plus.
  • Previous experience with vue.js or Google Tag Manager (GTM) would be a BIG plus.
  • Previous experience with Figma would be a BIG plus.
  • Previous experience with Adobe Premiere Rush / Pro, After Effects and Photoshop or Illustrator would be a BIG PLUS.

Remember to attach your updated CV in English when apply

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Esplugues Llobregat, B, ES, 08950

Esplugues Llobregat, B, ES, 08950

Apply now »