Product Portfolio manager as part of the Operations & site team.
 
Position Snapshot

• Location: Nestlé Global Tech Hub in Barcelona, Spain.
• Type of Contract: Permanent Contract.
• Stream: IT R&D.
• Type of work: Hybrid.
• Work Language: Fluent Business English.

 
The Role:
R&D Information Technology (IT) is the stream in Nestlé IT in charge of powering the R&D function with IT capabilities to drive company growth through breakthrough research than can be translated quickly into products and services.  

Digital technologies are triggering a crucial, comprehensive transformation of R&D organizations, and Nestlé is no exception. It is not only about adopting digital tools, but is a fundamental shift in the operating model for R&D. For this reason, Nestlé R&D has developed a strategy to leverage digital to accelerate time to value, protect the core and unlock new opportunities, for example, by leveraging consumer insights to drive innovation and renovation. 

As a Senior Product Portfolio Manager within R&D IT, you will drive operations in the stream’s Portfolio and Service Management to ensure all R&D IT teams deliver with quality, consistency and efficiency.

Reporting to the R&D IT Product Stream Operations Manager (PSOM), you will be responsible for:

1. End-to-end Portfolio Management, both at Global and R&D Site levels
   1. Oversee the demand management process to ensure demands are mapped to the right teams and projects, aligned with R&D goals and R&D IT portfolio, ensuring it is well reflected on Service Now PPM.
   2. Collect key IT deliveries impacting R&D sites and consolidate them in our Integrated Plan to provide visibility and increase coordination and planning across R&D sites
   3. Coordinate invoicing processes to ensure timely and accurate billing to feed into dynamic forecasting for Above Market and Functional Envelope budgets.
2. Service Management: 
   1. Oversee IT Service Management (ITSM) operations, including change and request activities, acting as R&D IT contact point with Service Management to ensure seamless operations and coordinate with R&D IT vendors, particularly new ones, to establish operational governance.
   2. Automation: Identify areas for automation and elimination to give R&D IT people time back to focus on delivering value to R&D, while driving adoption of continuous improvement of stream operations.

By fulfilling these responsibilities, you will play a crucial role in optimizing and driving operations across R&D IT products, ensuring its alignment with organizational objectives and driving its ongoing improvement.

What you'll do

• Build clear and documented ways of working in R&D IT for PPM activities and Service Management.
• Improve and standardize processes when needed in Portfolio and Service Management area for R&D IT.
• Maintain a central and updated Integrated Plan listing all key projects impacting R&D sites.
• Ensure all streams operations are clearly documented and running smoothly.
• Define rules and standards where needed.
• Drive a continuous improvement mindset for all operations aspects.

We offer you 
We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!
• Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

Minimum Qualifications

• Bachelor’s degree or higher, preferably computer science or field related to the product.
• Experience with Operations processes in ServiceNow (ITFM, PPM, ITSM).
• Demonstrated experience in a product based IS/IT organization.
• 5+ years’ experience in IS/IT (e.g. Operations specialist, Portfolio Manager, PM, etc.).
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
• Experience with effective communication at different levels in the organization and in English.
• Experience with R&D systems.

Bonus points if you: 

• Experience working in a global environment and with virtual teams
• Exposure to multiple, diverse technical configurations, technologies and processing environments
• Experience in coordinating, prioritizing and validating tech teams and vendors work

 
About the IT Hub 
At Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellness company of the world. We strive to create an environment where people are valued for who they are. We innovate every day through future ready technologies to create opportunities for Nestlé to delight consumers, customers and employees alike.  We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future ready.
 
About Nestlé 
We are Nestlé, the largest food and beverage company in the world, with a presence in more than 185 countries. With net sales of CHF 94.4 billion in 2022, the company has over 291,000 employees and 418 factories in 85 countries. Our values are based on respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. Nestlé is dedicated to offering high-quality food and beverage products and services that contribute to the nutrition, health, and well-being of people, pets, and the planet. Additionally, it is committed to being a leading company in sustainability and achieving net zero greenhouse gas emissions by 2050. Want to learn more? Visit us at: www.nestle.com
We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.
Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count. 

Join Nestlé’s IT Hub #beaforceforgood
 

How we will proceed: 
You send us your CV → We contact relevant applicants → Interviews → Feedback →   Job Offer communication to the Finalist → First working day 

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.