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Senior IT Vendor Manager

Senior IT Vendor Manager

About IT in Nestlé

 

We are a team of IT professionals with diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.

Position Snapshot

 

Nestlé Global Tech Hub in Barcelona, Spain
Permanent Contract, act. rate 100%
Grade: G
 

Position Summary

 

A Senior IT Vendor Manager is responsible for coaching and enabling IT Product and other Vendor Managers to ensure the most effective Vendor Management practices and capabilities are employed across Nestle IT globally. She/He develops Strategic Concepts based on Industry Standards to support Service Delivery Strategies Definitions, Sourcing models, risk/performance management methodologies and she/he is a Subject Matter Expert for collaboration with Nestlé Global Procurement reflecting the requirements in a simplified common framework that includes clearly defined and transparent IT vendor performance metrics in accordance to structured governance with the vendors.

 

She/he leads a specific discipline of Vendor Management using the IT Product Management methodology and is responsible for Vendor Management product evolution, adoption and development.

 

She/he also helps to adopt the expected behaviors from all internal and external stakeholders in relation to the IT Priorities and IT sourcing strategy, acting as interface between Executive Sponsors of IT vendors and the vendors themselves. The Senior IT Vendor Manager provides to Vendor Managers and Specialists with competency growth paths, standards, and ways of working for effective Vendor value delivery and guidance from Statement of Work definition to value and risk management during contract execution.

 

She/he Is the escalation point for Vendor Management roles across IT in relation to Key Strategic Vendors.
 

A day in the life of...

 

  • Delivers best-in-class IT Products with the right balance of external services or assets at the best value for money, risk and speed balance; Delivering quality and Vendor Management capabilities that balance value, cost, risk and speed over time according to IT technology sourcing strategy.
  • Define and adapt governance models, ensuring appropriate timely evaluations of new sources of services, managing the transition from one source to another
  • Facilitates the development of the IT sourcing and partner (ecosystem) management strategy and translates corporate IT and business initiatives into IT sourcing targets
  • Supports the implementation of effective vendor ecosystem management practices to support Product Groups end-to-end accountability and value delivery
  • Participates in the establishment of strategic IT vendor management programs across the enterprise
  • Ensures the development and maturity of key sourcing and vendor management competencies and support “tools”, from business relationship management and strategy definition, RFP templates, scoring templates, best practices for managing vendor (ecosystem) relationship, and overseeing contract terms and conditions and vendor performance
  • Leads IT Vendor Governance: defines action plans and monitor actions following the company IT Objectives key priorities
  • Leads the evaluation of optimal sourcing and pricing options, taking into consideration outsourcing, managed services, cloud, hybrid and insourcing models and well as multi-partner ecosystem strategies
  • Advise IT Product Group teams about appropriate service expectations around timing, execution of strategy and delivery 
  • Provide learning & training, coaching and leadership advice to selected vendors, build alliances and drive high delivery performance
  • Ensure high quality/high impact transparency and decision-making within the governance bodies and in all interactions with IT customers
  • Develop high performing teams and in alignment with the People process cycle 
     

What will make you successful

 

  • Preferably bachelor's degree in business (IT management), engineering or IT
  • 5+ years of relevant experience in negotiating and managing IT contracts and relationships or experience as an IT vendor, managing customer accounts and relationships
  • Collaborate with other internal functions (e.g. Procurement, Legal, Finance) to ensure full vendor contract and business compliance
  • Serve as the central point of contact for all vendor relationships, questions, and issue management. Build strong relationships with key stakeholders and vendors including oversight/support of governance structures
  • Establish key metrics by which vendor performance will be measured. Create and execute centralized reporting to monitor vendor performance against critical and contractual service level agreements
  • Technology background and/or experience working in IT enabling the understanding and technology acumen required
  • Digital Product Knowledge 
  • Experience in interactions with both internal and external senior leaders and comfort in collaboration with executives
  • Experience and proven leadership experience in virtual teams across various locations (near-shore and off-shore)
  • Contract management and negotiation skills
  • Operating in a matrix organization and development of influencing skills.
  • Experience in effective communication at different level in the organization and in English
     


 
Show us that you are an enthusiastic, motivated, fast learner and team player person who is used to work with agile practices. Your ability to be flexible, self-motivated and your willingness to do whatever it takes to deliver on a deadline will set you apart among the other candidates. Please don’t hesitate and apply in English at www.nestle.com/jobs. We are excited to hear from you!

 


The Nestlé Group is the world’s largest food and beverage company with 87.1 billion Swiss Francs in sales in 2021. It is present in 189 countries around the world, has 413 factories and their more than 323,000 employees are committed to Nestlé’s purpose of enhancing quality of life and contributing to a healthier future. Nestlé offers a wide portfolio of products and services for people and their pets throughout their lives. Its more than 2000 brands range from global icons like Nescafé or Nespresso to local favourites. Company performance is driven by its Nutrition, Health and Wellness strategy. Nestlé is based in the Swiss town of Vevey where it was founded more than 150 years ago. Learn more about our Group and reasons to join us on www.nestle.com.

About IT in Nestlé

 

We are a team of IT professionals with diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.

Position Snapshot

 

Nestlé Global Tech Hub in Barcelona, Spain
Permanent Contract, act. rate 100%
Grade: G
 

Position Summary

 

A Senior IT Vendor Manager is responsible for coaching and enabling IT Product and other Vendor Managers to ensure the most effective Vendor Management practices and capabilities are employed across Nestle IT globally. She/He develops Strategic Concepts based on Industry Standards to support Service Delivery Strategies Definitions, Sourcing models, risk/performance management methodologies and she/he is a Subject Matter Expert for collaboration with Nestlé Global Procurement reflecting the requirements in a simplified common framework that includes clearly defined and transparent IT vendor performance metrics in accordance to structured governance with the vendors.

 

She/he leads a specific discipline of Vendor Management using the IT Product Management methodology and is responsible for Vendor Management product evolution, adoption and development.

 

She/he also helps to adopt the expected behaviors from all internal and external stakeholders in relation to the IT Priorities and IT sourcing strategy, acting as interface between Executive Sponsors of IT vendors and the vendors themselves. The Senior IT Vendor Manager provides to Vendor Managers and Specialists with competency growth paths, standards, and ways of working for effective Vendor value delivery and guidance from Statement of Work definition to value and risk management during contract execution.

 

She/he Is the escalation point for Vendor Management roles across IT in relation to Key Strategic Vendors.
 

A day in the life of...

 

  • Delivers best-in-class IT Products with the right balance of external services or assets at the best value for money, risk and speed balance; Delivering quality and Vendor Management capabilities that balance value, cost, risk and speed over time according to IT technology sourcing strategy.
  • Define and adapt governance models, ensuring appropriate timely evaluations of new sources of services, managing the transition from one source to another
  • Facilitates the development of the IT sourcing and partner (ecosystem) management strategy and translates corporate IT and business initiatives into IT sourcing targets
  • Supports the implementation of effective vendor ecosystem management practices to support Product Groups end-to-end accountability and value delivery
  • Participates in the establishment of strategic IT vendor management programs across the enterprise
  • Ensures the development and maturity of key sourcing and vendor management competencies and support “tools”, from business relationship management and strategy definition, RFP templates, scoring templates, best practices for managing vendor (ecosystem) relationship, and overseeing contract terms and conditions and vendor performance
  • Leads IT Vendor Governance: defines action plans and monitor actions following the company IT Objectives key priorities
  • Leads the evaluation of optimal sourcing and pricing options, taking into consideration outsourcing, managed services, cloud, hybrid and insourcing models and well as multi-partner ecosystem strategies
  • Advise IT Product Group teams about appropriate service expectations around timing, execution of strategy and delivery 
  • Provide learning & training, coaching and leadership advice to selected vendors, build alliances and drive high delivery performance
  • Ensure high quality/high impact transparency and decision-making within the governance bodies and in all interactions with IT customers
  • Develop high performing teams and in alignment with the People process cycle 
     

What will make you successful

 

  • Preferably bachelor's degree in business (IT management), engineering or IT
  • 5+ years of relevant experience in negotiating and managing IT contracts and relationships or experience as an IT vendor, managing customer accounts and relationships
  • Collaborate with other internal functions (e.g. Procurement, Legal, Finance) to ensure full vendor contract and business compliance
  • Serve as the central point of contact for all vendor relationships, questions, and issue management. Build strong relationships with key stakeholders and vendors including oversight/support of governance structures
  • Establish key metrics by which vendor performance will be measured. Create and execute centralized reporting to monitor vendor performance against critical and contractual service level agreements
  • Technology background and/or experience working in IT enabling the understanding and technology acumen required
  • Digital Product Knowledge 
  • Experience in interactions with both internal and external senior leaders and comfort in collaboration with executives
  • Experience and proven leadership experience in virtual teams across various locations (near-shore and off-shore)
  • Contract management and negotiation skills
  • Operating in a matrix organization and development of influencing skills.
  • Experience in effective communication at different level in the organization and in English
     


 
Show us that you are an enthusiastic, motivated, fast learner and team player person who is used to work with agile practices. Your ability to be flexible, self-motivated and your willingness to do whatever it takes to deliver on a deadline will set you apart among the other candidates. Please don’t hesitate and apply in English at www.nestle.com/jobs. We are excited to hear from you!

 


The Nestlé Group is the world’s largest food and beverage company with 87.1 billion Swiss Francs in sales in 2021. It is present in 189 countries around the world, has 413 factories and their more than 323,000 employees are committed to Nestlé’s purpose of enhancing quality of life and contributing to a healthier future. Nestlé offers a wide portfolio of products and services for people and their pets throughout their lives. Its more than 2000 brands range from global icons like Nescafé or Nespresso to local favourites. Company performance is driven by its Nutrition, Health and Wellness strategy. Nestlé is based in the Swiss town of Vevey where it was founded more than 150 years ago. Learn more about our Group and reasons to join us on www.nestle.com.

Esplugues Llobregat, B, ES, 08950

Esplugues Llobregat, B, ES, 08950

Apply now »