In order to complete our Consumer Experience team, we are currently looking for a Consumer Experience Business Analyst. 

We encourage all qualified candidates to apply having in consideration we have a strong candidatures under consideration.

Position Snapshot

• Location: Esplugues de Llobregat.
• Type of Contract: Permanent.
• Team: Global Digital Marketing Technology Hub.
• Type of work: Hybrid.
• Work Language: Fluent Business English.

About the IT in Nestlé
We are a team of Digital Marketing IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.

What you’ll do 

• Identify and analyze business needs, conducting requirements gathering and scoping assessments to ensure project feasibility and alignment with consumer experience goals.
• Act as a bridge between IT and business consumers, translating strategies, opportunities, and needs into IT product requirements while advising on optimal solutions.
• Analyze and document program development, logic, and process flows; deliver training materials and support for end users and deployment teams to enhance product adoption and effectiveness.
• Collaborate with Product Owners and Stakeholders to develop comprehensive requirement specifications to estimate costs, time, and resources for deploying effective solutions that enhance user experience.
• Partner with business and IT to gather, analyze, and document requirements, facilitating design sessions and prioritizing initiatives that align with customer objectives and IT strategy.
• Identify and integrate security and compliance requirements into solution design, ensuring alignment with business processes and risk management practices.

We offer you 
We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!
• Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

Minimum qualifications: 

• Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field.
• Proven experience of 3+ years in Business Analyst, System Analyst, or in a similar role, including at least one successful implementation of a large-scale project in Direct-to-Consumer Digital Touchpoints.
• Strong analytical thinking skills with experience in breaking down complex problems and information using structured frameworks and methodologies.
• 3+ years of experience working on digital projects, including e-commerce platforms, web development, app development, web analytics, and digital marketing.
• Proven ability to define Minimum Viable Products and deliver them rapidly with high IT consumer adoption.
• Experience working with IT consumers, understanding requirements, and translating them into solutions.
• Communication Skills: Exceptional written and verbal communication skills in English, with strong interpersonal abilities to foster productive business relationships, facilitate conversations and negotiations, and effectively communicate with stakeholders.
• Experience working in a global environment and with virtual teams.

Bonus points if you:

• Have experience working as a Business Analyst or in a similar role within a Consumer Experience and Websites landscape.
• Have a background in the fast-moving consumer goods (FMCG) industry or the luxury sector.
• Have worked on projects involving the following technologies: Commerce Tools, Chatbots, Blink, Tint, and review syndicators.
• Are familiar with digital marketing trends and best practices, particularly in the context of AI and automation.

About Nestlé 
We are Nestlé, the largest food and beverage company in the world, with a presence in more than 185 countries. With net sales of CHF 94.4 billion in 2022, the company has over 291,000 employees and 418 factories in 85 countries. Our values are based on respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. Nestlé is dedicated to offering high-quality food and beverage products and services that contribute to the nutrition, health, and well-being of people, pets, and the planet. Additionally, it is committed to being a leading company in sustainability and achieving net zero greenhouse gas emissions by 2050. Want to learn more? Visit us at: www.nestle.com

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.
Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count. 

Join Nestlé  #beaforceforgood

How we will proceed:

You send us your CV → We contact relevant applicants → Interviews → Feedback →   Job Offer communication to the Finalist → First working day