Consumer Sensory Insights Specialist

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

Position Summary

Provide value-added Sensory and Consumer Preference knowledge in close collaboration with Strategic Business Units / Markets / R&D to ensure innovation and renovation meets consumer expectation and is aligned with Business strategies. Continuously seek to improve CSI best practices and promote the use of Sensory and Consumer Research in innovation and renovation at R&D and Market level. Manage and execute research with excellence.

JOB RESPONSIBILITIES:

Provide consumer & sensory insights to I&R projects:
Partner pro-actively with Project Managers to define questions and outcomes from consumer and sensory insight to add value and influence project's success. Provide guidance on use of sensory evaluation and consumer methodologies.
Play an active part in cross-functional project teams, from front-end innovation (contribute insights, ideation, concept building) until launch (knowledge transfer to Operations, guide consumer-centric sensory specifications).
Build sensory & consumer preference knowledge on product experience:
Build and leverage knowledge to identify growth and/or cost optimization opportunities.
Support Product and Process Mastership to better understand the effect of recipe and process parameters on sensory attributes and consumer acceptance.
Manage and execute consumer and sensory research studies with excellence:
Define clear and time-bound plans and prioritize resources available.
Manage studies: plan, design, then analyze and present results in line with best practices and with impact to the cross-functional team and business partners.
Ensure collaboration with data providers in order to ensure lean and transparent execution.
Ensure CSI continuous improvement and team development:
Be responsible for continuous improvement of consumer & sensory practices.
Support Quality Management to ensure Products Sensory Consistency:
Guide Quality Management in Markets (head office and factories)
Provide training to the factory sensory analysts and assist them with the implementation of In/Out tests on the category, as needed.
Build and share knowledge: Contribute to improve sensory and consumer competencies in R&D and within Nestlé. Contribute to internal trainings and to knowledge sharing in the CSI Network across Nestlé.

JOB QUALIFICATIONS (Education, Experience and Knowledge):

Master degree on Sensory Science, Consumer Science, Marketing Research, Food Technology, Food Science or other related fields
Min. 3 years of experience in a wide range of sensory analysis and consumer product testing techniques and their applications, including the integration of both (e.g. preference mapping/category appraisal studies)
Experience leading sensory/consumer activities and/or working with sensory/consumer agencies
Demonstrated knowledge of statistics and statistical analysis, design of experiments
Experience in marketing research with exposure to a variety of consumer product design testing is a plus
Experience leading ideation workshops a plus
Experience in consumer-packaged goods, from R&D and business side is a plus
Software knowledge: Microsoft Excel, Word, PowerPoint and Outlook, SAP
Experience with Mini Tab and/or EyeQuestion is a plus
Strong written and oral communication skills
Strong organizational skills

#LI-Hybrid

Requisition ID

148668

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

Position Summary

Provide value-added Sensory and Consumer Preference knowledge in close collaboration with Strategic Business Units / Markets / R&D to ensure innovation and renovation meets consumer expectation and is aligned with Business strategies. Continuously seek to improve CSI best practices and promote the use of Sensory and Consumer Research in innovation and renovation at R&D and Market level. Manage and execute research with excellence.

JOB RESPONSIBILITIES:

Provide consumer & sensory insights to I&R projects:
Partner pro-actively with Project Managers to define questions and outcomes from consumer and sensory insight to add value and influence project's success. Provide guidance on use of sensory evaluation and consumer methodologies.
Play an active part in cross-functional project teams, from front-end innovation (contribute insights, ideation, concept building) until launch (knowledge transfer to Operations, guide consumer-centric sensory specifications).
Build sensory & consumer preference knowledge on product experience:
Build and leverage knowledge to identify growth and/or cost optimization opportunities.
Support Product and Process Mastership to better understand the effect of recipe and process parameters on sensory attributes and consumer acceptance.
Manage and execute consumer and sensory research studies with excellence:
Define clear and time-bound plans and prioritize resources available.
Manage studies: plan, design, then analyze and present results in line with best practices and with impact to the cross-functional team and business partners.
Ensure collaboration with data providers in order to ensure lean and transparent execution.
Ensure CSI continuous improvement and team development:
Be responsible for continuous improvement of consumer & sensory practices.
Support Quality Management to ensure Products Sensory Consistency:
Guide Quality Management in Markets (head office and factories)
Provide training to the factory sensory analysts and assist them with the implementation of In/Out tests on the category, as needed.
Build and share knowledge: Contribute to improve sensory and consumer competencies in R&D and within Nestlé. Contribute to internal trainings and to knowledge sharing in the CSI Network across Nestlé.

JOB QUALIFICATIONS (Education, Experience and Knowledge):

Master degree on Sensory Science, Consumer Science, Marketing Research, Food Technology, Food Science or other related fields
Min. 3 years of experience in a wide range of sensory analysis and consumer product testing techniques and their applications, including the integration of both (e.g. preference mapping/category appraisal studies)
Experience leading sensory/consumer activities and/or working with sensory/consumer agencies
Demonstrated knowledge of statistics and statistical analysis, design of experiments
Experience in marketing research with exposure to a variety of consumer product design testing is a plus
Experience leading ideation workshops a plus
Experience in consumer-packaged goods, from R&D and business side is a plus
Software knowledge: Microsoft Excel, Word, PowerPoint and Outlook, SAP
Experience with Mini Tab and/or EyeQuestion is a plus
Strong written and oral communication skills
Strong organizational skills

#LI-Hybrid

Requisition ID

148668

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

Fremont, MI, US, 49413-0001