Customer Solutions Specialist

Nestlé is one of the world’s leading food and beverage company, with 2000 global iconic brands and operating in 188 countries.

At Nestlé we work for unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That is our purpose.

We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.

Get to know us better at www.nestle.com

Join Nestlé Team and be a Force For Good!

We are currently looking for a Customer Supply Chain Specialist to join our Operations team.

Location: Gebze, Kocaeli

Type of contract: Permanent

As a Customer Supply Chain Specialist, you will have the following responsibilities;

• Drive service level and consequently customer satisfaction by consistently delivering high quality service meeting customers expectations and needs
• Manage replenishment using information such as sales history, forecast and stock holding within the customer Distribution Centre/Store and Nestlé locations
• Recognize and measure where possible, elements of replenishment from stock holding locations (Nestlé to Customer and Customer Distribution Centre to Store)
• Optimize distribution costs by collaborating with Physical Logistics, Production and Transportation
• Participate in alignment meetings with DSP (Demand & Supply Planning) and Generating Demand
• Participate in operational review meetings and contribute to continuous improvement of  the Vendor Managed Inventory / Co-Managed Inventory process
• In depth use of the Vendor Managed Inventory / Co-Managed Inventory technical solution, including data maintenance and alignment with Nestlé and Customer systems

Which profile are we looking for?

• University Degree required
• Two or more years of preferably operational experience in O2C(Order to Cash) in a similar market environment or trade structure.
• Additionally, operational experience at market/business level, in the following areas is beneficial:
• Working for or with a customer in a collaborative environment
• Working in other Supply Chain functions such as Physical Logistics or Sales support
• Excellent capacity for a result-oriented and analytical approach.
• Excellent knowledge of Microsoft Office (Excel, Powerpoint .. etc.)
• PowerBI and Macro knowledge will be an asset
• Fluency in English

What are our employee community values?

Safety, quality, compliance and respect are pillars for our community existence.

Respect is our overaching value in Nestlé. We RESPECT eachother, others, environment and all life around.

We work in a supportive, caring, elevating environment. It is crucial for us to preserve our culture of solidarity.

What are our working values at Nestlé?

Flexible work schedule

Hybrid working

Multinational experience at one of the world’s leading food and beverage company

International and domestic career opportunities 

Development opportunities and trainings

Exclusive employee discounts

Employee Assistance Program, 24/7 expert support

Sport benefit program (benefit from more than 350 sport centers)

A paid birthday leave

4 weeks paternity leave

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Be a force for good.

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