Position Snapshot

Business Area: Nestlé Waters

Customer Business Manager – Buying Groups

Field based role with a requirement to be in the Gatwick office 3 days a month as a minimum

Salary: £35k – £45k depending upon experience + car + potential bonus + other fantastic benefits including 12 flexible days in addition to holiday entitlement.

This is a full-time permanent opportunity, but we are always open to discussing individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like for you.

Position Summary

Nestlé Waters (NWUK)  is the world leader in the bottled water market and we’re committed to bottling the very best waters from the source, straight to our customers, via the most advanced and sustainable techniques currently employed. We are also proud to produce some of the UK’s best-loved brands including Buxton, S.Pellegrino and Nestlé Pure Life.  We have a genuine passion for healthy hydration, a fabulous portfolio of brands, a clear strategy and a determination to win in the marketplace of both consumers and customers.

We are currently recruiting for a Customer Business Manager to manage existing customers and secure new business across our portfolio of Wholesale / Buying Group accounts. This is a high-profile role within the Nestlé Sales team, working with strategically important accounts - the role is about delighting our customers and delivering exceptional results.  

A Day in the Life of a Customer Business Manager …

Working as part of our Sales team, you will be responsible for developing customer relationships and delivering profitable volume and value growth and market share for NWUK brands, with accountably for the full P&L delivery for a defined portfolio of customers.

You will also be expected to keep abreast of competitor activity and market intelligence within the sector and to support with the development of the customer and channel strategy to ensure we have the tools we need to win in this area now and in the future.

Key responsibilities of this role will include:

• Manage and develop your portfolio of Buying Group accounts through successful negotiation, effective implementation of agreements and joint business plans                                                                                                                                            
• Develop relationships within account base
• Focus on unlocking clearly high value in accelerate accounts
• Construct/maintain robust defendable trading terms
• Building effective relationships through appropriate contact strategy
• Building and securing Internal approval of annual plans for the customers
• Monthly monitoring of agreed annual operational plan (Volume, Total Trade Spend and Net Proceeds of Sale)
• Monthly monitoring and presentation of key KPIs
• Provision of effective selling tools working with CMO, and effective use of Market Data and trends
• Providing effective in-outlet intelligence
• Effective Trade Spend management and forecast accuracy
• Cross functional working internally with key stakeholders across Nestlé in the Market.
• On-going promotion evaluation where relevant
• Volume Forecast accuracy
• Ensure day-to-day account issues are dealt with effectively & efficiently and with customer focus
• Develop relationships with counterparts in other Nestlé Divisions to share learnings and drive efficiency for Trade Shows etc       

What Will Make You Successful?

To be successful, you’ll already have some fantastic sales experience under your belt. You will be passionate, tenacious; results focused and enjoy working in a highly energetic, fast moving and dynamic environment.

In addition, you will also have:

• Proven Commercial experience in a sales role – ideally in Wholesale / Buying Groups
• Experience of working cross functionally and building relationships across different departments
• The ability to credibly communicate and influence using reliable data and facts
• Strong interpersonal and communication skills
• Ability to ‘Think Customer'
• Clear understanding of Category dynamics
• Strong negotiation and presentation skills
• Numerate with good understanding of P&Ls

Why Nestlé?

In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

We will actively encourage you to gain different experience in a wide range of roles including our Category Development teams. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets.

Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.

What you need to know

We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

Job advert posting date 02/02/2023

Job advert closing date  27/03/2023

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers.  That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.  Be yourself, everyone else is taken!

Right to work in the UK  

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.