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Director Purina Farms Operations

Director Purina Farms Operations

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness—We are Proudly Connected. Purely Driven.

Position Summary

 

Located just 45 minutes west of downtown St. Louis on more than 300 acres, Purina Farms is home to our well-known Visitor Center and the Purina Event Center. For more than 30 years, we've committed to showing the world the true potential of dogs and cats through a variety of pet-centric events. This family-friendly attraction offers pet lovers of all ages an opportunity to get up close and personal with barnyard animals and amazing dogs and cats. 

 

As the Director of Purina Farms, you’ll oversee all site operations, including events and programming, visitor center and guest services, animal care and exhibits, and facilities. This leader will establish clear roles and accountability across functions; drive operational rigor in scheduling, staffing, procurement, vendor management, and seasonal readiness; and champion a guest-first hospitality culture supported by service standards, visible leadership, guest feedback, and experience metrics. The Director will lead and develop a high-performing team, promote a One Team culture focused on collaboration, accountability, inclusion, safety, and employee well-being, and strengthen capabilities that support engagement and retention.

 

  • Lead daily operations and ensure effective staffing, scheduling, procurement, vendor management, and resource planning to support consistent and seamless site execution
  • Establish and maintain guest service standards that deliver exceptional, memorable experiences and reinforce guest-first hospitality culture
  • Ensure operational readiness for events, seasonal attendance, and changing guest volumes, providing visible on-site leadership and resolving operational or guest experience needs as they arise
  • Develop and execute short- and long-term plans to improve guest experience, operational efficiency, site capabilities, and revenue opportunities
  • Monitor guest feedback, attendance, operational performance, and other site metrics to identify opportunities for continuous improvement
  • Deliver against key business objectives related to guest attendance and engagement, revenue generation, and Purina brand reputation
  • Partner with Marketing, Partnerships, Programming, Operations, Safety, Security, and Site Services to ensure alignment and maximize Purina Farms as a consumer and brand experience
  • Translate Purina brand strategy into meaningful on-site experiences that strengthen consumer trust, engagement, and loyalty

 

Requirements:

  • 10+ years of progressive, results-driven leadership experience in hospitality event management or event marketing, ideally within the theme park, hospitality, or a related high-volume entertainment industry
  • 5+ years in a senior management or director-level role, leading and mentoring large, cross-functional teams in a dynamic, public-facing setting.

 

Salary: $172,162.00 to $198,645.00 per year

 

Bonus Eligibility: Yes


The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

 

This position is not eligible for Visa Sponsorship. 

 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 425147 

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness—We are Proudly Connected. Purely Driven.

Position Summary

 

Located just 45 minutes west of downtown St. Louis on more than 300 acres, Purina Farms is home to our well-known Visitor Center and the Purina Event Center. For more than 30 years, we've committed to showing the world the true potential of dogs and cats through a variety of pet-centric events. This family-friendly attraction offers pet lovers of all ages an opportunity to get up close and personal with barnyard animals and amazing dogs and cats. 

 

As the Director of Purina Farms, you’ll oversee all site operations, including events and programming, visitor center and guest services, animal care and exhibits, and facilities. This leader will establish clear roles and accountability across functions; drive operational rigor in scheduling, staffing, procurement, vendor management, and seasonal readiness; and champion a guest-first hospitality culture supported by service standards, visible leadership, guest feedback, and experience metrics. The Director will lead and develop a high-performing team, promote a One Team culture focused on collaboration, accountability, inclusion, safety, and employee well-being, and strengthen capabilities that support engagement and retention.

 

  • Lead daily operations and ensure effective staffing, scheduling, procurement, vendor management, and resource planning to support consistent and seamless site execution
  • Establish and maintain guest service standards that deliver exceptional, memorable experiences and reinforce guest-first hospitality culture
  • Ensure operational readiness for events, seasonal attendance, and changing guest volumes, providing visible on-site leadership and resolving operational or guest experience needs as they arise
  • Develop and execute short- and long-term plans to improve guest experience, operational efficiency, site capabilities, and revenue opportunities
  • Monitor guest feedback, attendance, operational performance, and other site metrics to identify opportunities for continuous improvement
  • Deliver against key business objectives related to guest attendance and engagement, revenue generation, and Purina brand reputation
  • Partner with Marketing, Partnerships, Programming, Operations, Safety, Security, and Site Services to ensure alignment and maximize Purina Farms as a consumer and brand experience
  • Translate Purina brand strategy into meaningful on-site experiences that strengthen consumer trust, engagement, and loyalty

 

Requirements:

  • 10+ years of progressive, results-driven leadership experience in hospitality event management or event marketing, ideally within the theme park, hospitality, or a related high-volume entertainment industry
  • 5+ years in a senior management or director-level role, leading and mentoring large, cross-functional teams in a dynamic, public-facing setting.

 

Salary: $172,162.00 to $198,645.00 per year

 

Bonus Eligibility: Yes


The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

 

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits 

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

 

This position is not eligible for Visa Sponsorship. 

 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

 

Job Requisition: 425147 

Gray Summit, MO, US, 63039

Gray Summit, MO, US, 63039


Nearest Major Market: St Louis

Apply now »