• Company- Nestle Business Services India Private Limited
• Location :- Gurgaon
• Employment type :- Full time 

About Us:

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide services in various functions and domains to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals who are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, and who can flourish in a fast-paced, dynamic environment. If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining NBS!

Job Description:-

Main Purpose of Job:- 

Talent Acquisition offers E2E hiring support to Markets, Functions and Businesses (volume based, specialized, niche roles)

In order to move from foundational services to value driven services model; we need to moved towards better practices in terms of technology landscape, Sourcing Solutions landscape and scalability across all IBS Centers.  

The incumbent will be responsible to lead and drive transversal and key dimensions of the E2E agenda, in line with the strategic roadmap stablished for the Service Catalog and at a global scale, reporting into Global TA Solutions Lead. The different priorities framed as E2E projects range from Service Digitization, Transitions, Capability Building and other scopes of initiatives driven across service lines, acting as an agent for fast and focused service transformation, closely working with Global HRBS Service Leads, NBS Centers, IT and others to drive the E2E service value.

Service Optimization

• Work with process owners and subject matter experts to analyze existing processes and identify opportunities for optimization and automation.
• Design optimized processes and select appropriate automation tools and technologies (e.g., Robotic Process Automation (RPA), AI, workflow automation tools).
• Project Manage the implementation of process improvements and automation solutions. Ensure that new processes and technologies are integrated smoothly into the existing environment.
• Conduct pilot tests for the automation solutions to validate their effectiveness and make necessary adjustments before full-scale deployment  
• Implement tracking mechanisms to monitor the progress of the optimization and automation activities against the project plan.
• Monitor service performance and oversee the stabilization period after the implementation of optimization and automation solutions

Service Expansion-TA Projects

• Focus on increasing the adoption, penetration and expansion of services, driving the design and deployment of new scopes across the network
• Maintain proactive, open, clear and effective communication with customers and stakeholders, as well as promote regular governance, at local, regional and global levels, understanding needs, expectations, and ensuring aligned current and future service providing opportunities in line with the service catalog and IBS global roadmap
• Drive the adoption of the portfolio in alignment with global and local functional roadmaps
• Explore and pilot non-standard services that could fit into the service catalog and bring value to the business, always in line with the IBS global team and leadership
• Support smooth new service set-up, transition, go-live and hyper care of new markets or service lines
• Work closely with other Global Service Leads to help develop and define innovative new services and solutions and coordinates pilot test phases
• Govern the network of NBS service leads for the proper exchange of knowledge and cross-fertilization of new services and initiatives

Key Experiences:- 

• Strong functional knowledge with prior successes in building a talent acquisition
  • Understanding and use of ATS platforms (SF will be an advantage)
  • Understanding of technology platforms (AI exposure will be an added advantage)
• Track record of successful recruitment at all levels (executive recruitment predominantly), including direct sourcing methods for candidates for complex or hard to fill jobs. Extensive experience with digital learning and social media, networks, building internal databases, employee referral programs, etc.  
• Experience in working in a cross-functional and networked organization (internal and external providers)  
• Proven understanding of talent acquisition drivers
• Highly developed leadership and influencing skills as core competencies essential for success within the role  
• Proven track record in Stakeholder management and ability to collaborate and build relationships  across functional and organizational lines
• Cultural awareness and sensitivity. An understanding of the corporate culture at Nestlé and ability to balance this with regional cultural nuances within the business.

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.Nestlé is committed to the accessibility of its recruitment process. If you require an adaptation during the recruitment process, please talk to your recruiter so we can support you effectively. All information will be treated confidentially.

Nestlé  is committed to providing equal opportunities without any discrimination on the grounds of age, color, disability, origin, nationality, religion, race, gender, or sexual orientation. We are an equal opportunity employer, and we value diversity at our company. For any reasonable accommodation in the recruitment process for persons with disabilities, kindly reach out to your recruiter. Reasonable accommodation includes any appropriate modifications to ensure that persons with disabilities are provided an equal platform in the recruitment process.

Applicant process:

You send us your CV → We contact relevant applicants → Interviews → Feedback →   Job Offer communication to the Finalist → First working day

Be a force for good. Join Nestlé and visit us on www.nestle.in