As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.

Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.

We have more than 11,000 employees around the world, and products available in over 140 countries.

This position is not eligible for Visa Sponsorship.

The Head of Commercial Excellence will be a leader to a direct team, and across a variety of cross-functional teams, including Branding & Content Production, Creative Excellence, Brand Management, Insights & Analytics and Customer & Channel Development, as well as external partners, ensuring seamless execution and measurement. This role will be responsible for working collaboratively with the business unit presidents to deliver the digital media and marketing strategy, with a primary focus on accelerating digital capabilities and activation, which includes all elements enabling digital partnerships, content, technology enablement, measurement and analytics . Reporting to the U.S. NHSc CEO, this role will serve as a member of the US Leadership Team and will be responsible for leading the commercial excellence team and ensuring a standard of excellence in support of the business success.

Key Responsibilities: 

• Delivers comprehensive guidance and execution to the commercial excellence team enabling streamlined activation, with best-in-class workflows and outputs; leverages special sauce from the brands.
• Engaging with key stakeholders to create and deliver a coordinated brand planning process and ensuring communication of this to the Leadership Team.
• Regular communication and engagement with Leadership Team and BU presidents on Commercial Excellence initiatives.
• Develop and implement a Marketing Excellence program which includes Digital/Multichannel strategies
• Will ensure Data and Analytics, Tools and Automation that enable business monitoring and optimization are applied to support agile execution and on-going visibility to and optimization of the Brand’s plans.
• Help drive consumer, shopper and patient centric approach to the organization  
• In collaboration with the business units, develop the operational processes and tools to enable the effective and efficient delivery of key activities 
• Design a best-in-class Commercial Excellence organization that leverages talent and resources across internal teams and external partners.  Constantly iterate and optimize our internal ways of working as the consumer, creative and media landscape evolves.  

This role oversees the following commercial functions:

• Market and Brand Analytics: 
  • Manages team building powerful insights and analysis that drives action through primary and secondary learning.
  • Deep understanding of consumer, patient and shopper attitudes and behavior.
  • Provides “center of excellence” for sourcing and interpreting data insights from secondary data sources 
• Omnichannel and Digital Operations:
  • Responsible for Content and Digital Asset Management –governance, operations, and standardization
  • Responsible for the execution and successful implementation of omnichannel capabilities that are data-driven and customer centric
  • Partners with Brand/Business teams to transform strategy into action - employ teams, tools and processes to execute and operationalize in line with the brand strategies
  • Partners with Information Technology on the delivery of systems and technology to support Commercial’s Digital Projects
  • Ensure scalable and efficient processes in place across all brands and markets to support high quality delivery of digital tactics, campaigns, and resulting data, metrics, and insights
• Brand Engagement:
  • Manages group of Communications, Digital / Social, PR, Influencer, Experiential and Media experts to support the Brand and Business teams in driving impact and flawless execution.
  • Oversees the creation and deployment of strategic guidance and frameworks across Brand Building and Communications throughout the organization (i.e Brand Building the Nestle Way tailored to NHSc).  
  • Responsible for relationships across key external agency partners (Creative, Media, etc.) and key Digital / Social partners (Google, Meta, TikTok) to drive efficiency and maximum value for the organization.
• Creative Excellence:
  • Oversees a team of Creative professionals to support Brand teams across their Creative / Content journey including: Brand Visual Identity / Strategic Design, Creative Direction across campaign planning and Content creation across key touchpoints including Packaging, Digital and Social Content, CRM, In-Store, etc.
  • Provides thought-leadership on best-in-class Creative output and a flexible and impactful organizational design that efficiently balances internal and external creative resources as needed.
     

Education & Experience Requirements: 

• Minimum of bachelor’s degree in a subject area related to Business, Marketing, Management or related.
• 15+ years of experience in leadership skills and track record in developing people in particular in managing marketing or strategy teams
• Minimum of 8 years experience in commercial strategy/planning and/or marketing/business operations.
• Minimum of 5 years in cross-functional experience: Category, Customer, Marketing, Supply Chain, Finance - with at least 3 out of 5 Commercial Functional Experiences.
• Has successfully delivered on KPIs, especially top and bottom line business results.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment. 

Preferred Skills: 

• Excellent communication skills in written, oral, and presentation formats.
• A strong curiosity to learn new things and stay abreast of trends, tools and personal development.
• Ability to constantly analyze landscape to manage complex plans.
• Excellent attention to detail and ability to juggle multiple projects.
• Exceptional project management, organization, and communication skills.
• Strong creative skills and ability to work in a progressively creative environment.
• Exhibit positive attitude regarding work and responsibilities
• Ability to work collaboratively within teams
• Ability to maintain effectiveness during major changes in work tasks or the work environment; adjusting effectively to within new work structures, processes, requirements or cultures
• Continuously look for ways to do things faster and better, while maintaining high quality standards
• Is creative and intellectually curious; tries different and novel ways to solve obstacles
   

Requisition ID: 243566  

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.