At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

POSITION SUMMARY:

We are looking for an Export Specialist that will oversee the entire shipment process from booking to delivery. Through top-notch communication, this individual will engage with internal customers to create effective transportation planning and address service inquiries about billing, tracking, shipment status, and assisting with delayed cargo. You'll prepare insightful operational reports, support rate quoting, and maintain detailed customer profiles.

PRIMARY RESPONSIBILITIES:

• Act as main point of contact and resolve discrepancies and/or inaccuracies related to documentation from export forwarders, ocean carriers, and drayage truckers.
• Manage end-to-end international ocean or air shipments, from booking at origin to final delivery. This includes tracking and tracing shipments, and assisting in locating delayed cargo.
• Communicate shipment requirements to our transportation service providers and ensure they meet handling standards.
• Review and process internal customer and carrier documentation for accuracy and compliance.
• Input data into systems and resolve potential service issues proactively.
• Research and file claims related to damages occurring during international shipping.
• Address inquiries about billing, tracking, and shipment status.
• Keep abreast of market intelligence research on potential service disruptions, cost fluctuations, and risk exposure and report proposed solutions to leadership team.
• Prepare operational reports and present to team as needed.
• Maintain detailed customer profiles and service preferences.

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

• At least 1 to 3 years’ experience with cargo booking and international documentation  required for shipments.  
• Strong understanding of logistics procedures and Incoterms®.
• Knowledge of carriers, providers, and global supply chain services.
• Undergraduate Degree in International Business or related field preferred.  
• Proficient in MS Office including Excel, Access, PowerPoint and Word.
• Proven experience in relationship building, facilitation, implementation skills and influence.

This position will be either a remote or hybrid role based on the selected candidate’s geographic location. Preference will be given to applicants who live within a commutable distance of Bridgewater, NJ, Chicago, IL, Palm Beach Gardens, FL or Long Island, NY. 

The approximate pay range for this position is $65,000 to $75,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 356791