At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. 

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. 
 

Position Summary

The Senior Manager, 3PL Operations serves as the strategic lead and primary liaison between Supply Chain, Commercial teams, and external 3PL partners. This role is accountable for end-to-end 3PL network performance, driving operational excellence, customer service, and cost efficiency across multiple distribution centers.

This position plays a critical leadership role in advancing supply chain initiatives, inventory management, on-time consumer delivery, and system alignment between internal and 3PL platforms. The role partners cross-functionally to align demand, supply, and execution, ensuring high service levels, system integrity, and long-term operational stability through continuous improvement and strategic planning.

Key Responsibilities

• Lead performance and governance across multiple 3PL distribution centers ensuring alignment to inventory, service, cost, and compliance expectations.
• Drive accountability for key KPIs including on-time delivery, OS&D, inventory accuracy, and cost per unit.
• Establish and maintain standardized processes, SOPs, and operational controls across the 3PL network.
• Serve as the primary liaison between supply chain and commercial teams, ensuring execution of customer requirements and resolution of escalations.
• Provide visibility on order execution, inventory flow, and customer service performance.
• Lead 3PL workstreams for major supply chain initiatives, support, planning, and execution.
• Develop and manage KPI scorecards and lead monthly reviews with stakeholders and 3PL partners.
• Identify and execute cost savings and efficiency initiatives across transportation, warehousing, and inventory management.
• Some travel required to 3PL Sites
• Drive root cause analysis and corrective actions for service or inventory issues.
• Lead cross-functional collaboration across planning, transportation, customer service, finance, IT, and commercial teams.
• Oversee operational reporting and analytics to provide visibility into performance and drive decision-making.
• Drives long-term strategic planning through forward-looking insights, enabling future-state design, business foresight, and growth-oriented decision-making.

Leads Key Performance Indicators (KPI Examples)

• On-Time Delivery %
• Inbound to target hours
• OS&D % of Sales
• Inventory Accuracy
• Distribution Cost per Unit
• Capacity %
• Labor and OT %

Key Relationships

Internal: Commercial (Sales/Marketing), Finance, Planning, Customer Service, Transportation, IT, Manufacturing

External: 3PL partners, carriers, key customer supply chain contacts

Experience & Skills

• Bachelor's degree in Supply Chain, Engineering, or related field.
• 7+ years of supply chain experience with strong expertise in 3PL management and distribution operations.
• Experience leading supply chain transformation initiatives and system integrations.
• Deep knowledge of warehousing, transportation, inventory management, and order fulfillment.
• Strong analytical skills (SAP, Excel, Power BI preferred).
• Excellent communication and stakeholder management skills.
• Experience in multi-site distribution environments preferred.
• Willingness and ability to travel as needed to support site initiatives, cross-functional collaboration, and project execution.

The approximate pay range for this position is $160,000 to $170,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at  About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
 

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 405730