Position Snapshot

• Company: Nestle R&D Center, Singapore
• Location: Singapore
• Type of contract: Permanent 

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

We are looking for a Group Manager - Food Safety & Quality Management (FSQM) to be the guardian of food safety and compliance and the challenger of all functions to drive Nestlé Continuous Excellence in the pursuit of zero defect as the essential base for maintaining consumer trust and preference. 

Responsibilities include:

1. Provides Quality & Food safety expertise and support to R&D /NDC .
2. Ensures execution of food safety strategy, standards, processes, and activities in R&D (new product or process).
3. Contribute & cascade category specific standards, guidelines and training material in area of expertise.
4. Builds expertise and transfer knowledge in the field of Quality and Food Safety
5. Helps building Food Safety & Quality awareness and expertise through training & coaching
6. Provides technical assistance to R&D, Operational Units for Analytical Competencies for Microbiology.
7. Supports continuous improvement programs to reduce waste and eliminate defects.
8. Certification for NMS & Annual Internal audits.
9. Compliance to Local SFA & NEA requirement

A day in the life of a Group Manager (FSQM)…

1. Ensure Food Safety and Compliance

• Adheres to all Company Quality principles and policies and ensures compliance to food safety and external requirements in area of activities.
• Ensures escalation and cascading of emerging threats and trends on the specific food safety area and defines strategies to mitigate risks in specific area.
• Supports problem solving and responses with regard to Quality & Food Safety.
• Collaborates and/or establishes/updates HACCP, pFSA for R&D , S&T, and NP.
• Is the subject matter expert (SME) for Quality in R&D Pilot Plant, supporting Project Managers in risk assessment and proposing food safety risk mitigation where relevant on Site Maufacturing & prototype samples.
• Manages effective implementation of NesChange and CAIA tracking systems.

2. Strive for Zero Defect & Zero Waste

• Drives waste and food loss reduction initiatives at site including defect elimination programs.
• Promotes sharing of best practices.
• Liaises with other functions to drive continuous improvement.
• Promotes implementation of IT solutions and AI-based tools to promote data analysis and to facilitate risk based assessments.

3. Foster Consumer Preference and Ensure Consistency

• Timely supports Idea to Launch projects for trials in pilot plant, Kitchen and other R&D projects (e.g. accelerators); including introduction of new processing lines.
• Supports Category in area of expertise through audits/gap assessments, specific projects.
• Provides Technical Assistance to operational units in areas of expertise like Microbiology Analytical requirements.

4. Ensure Development of Competencies in Quality

• Promote Quality by Design mindset and quality & food safety awareness in the R&D unit and within the Category.
• Builds expertise and transfer scientific knowledge related  to product development and quality.
• Develops and delivers quality & food safety training.
• Participates in relevant external and Nestlé professional expert networks in area of expertise

5. People and know-how: Develop and maintain competences and quality awareness, and commitment to zero defect in the market or business division. Drive effective communication regarding food safety.

6. Quality System: Communicate, fully implement and enforce Nestlé Quality Management System requirements in the market or business division.

7. Technical assistance: Assist other departments in the entire value chain and provides them with services necessary to ensure quality in their fields. 

8. Quality auditing and verification: Ensure that a quality system is in place, is efficient and obtains expected results for the Nestlé production facilities, contract manufacturers, suppliers and warehouses or distribution centres. 

9. Root Cause analysis and action plan: Monitor quality performance and identify opportunity areas to improve in the quest for zero defect. Lead the RDSG management review of QSHE Processes and drive timely closure of identified issues/actions.

10. Crisis & Incidents Management: Member of the crisis committee for all product-related crises and incidents. Lead the follow-up of crises/major quality failures.

11. Quality strategy: Responsible for the development and implementation R&D quality strategy and monitors its enforcement by establishing relevant KPIs and effective management of change.

What Will Make You Successful....

i) Academic Experience:

- University graduate or equivalent (preferred microbiology, chemistry or food science-related studies, engineering courses).

ii) Operational Experience:
Line management with demonstrated capability to lead a group, e.g.:
- QA manager in a factory; or
- Production or Application Group Manager of a factory; or
- Factory Manager

iii) Business Experience:
- Management exposure across several functions. 
- Different factory and/or market positions, environments (GMB, Centre, 
  Region, Market, Expatriation, Mission, Special Projects).
- Proven track record in delivering results by working with cross-functional
  teams