Position Snapshot

Location: Jakarta, Indonesia

Company: Nestlé Indonesia

Full Time

Position Summary

Joining Nestlé means you are joining the largest food and Beverage Company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

As an HR Operations Benefit, you are as the primary representative for our customers in all administrative activities, ensuring a supportive and engaging experience. Deliver local HR services in alignment with our established Service Level Agreements (SLAs) focusing on quality, timeliness, accuracy, and compliance.

A day in the life of HR Operations Specialist Benefit

• Have a strong understanding of end-to-end HR processes, including Employee Life Cycle, Customer Service Operations, Engagement & Growth, and Measurement & Evaluation.
• Provide local administrative services in line with SLAs and standard processes, ensuring timely communication and smooth execution across stakeholders (HR Business Partners, Centers of Competence, Centers of Service, and Line Managers) for end-to-end service.
• Ensure the accurate and timely processing of HR data, maintain compliance with company policies, communicate clearly with stakeholders, and prioritize customers.
• Deliver a high-quality first-level employee experience and proactively suggest process improvements, collaborating with relevant internal and external stakeholders to implement effective solutions.
• Manage local HR tasks and divisional administrative.

What will make you successful

• A Bachelor’s degree in any fields are encouraged to apply 
• 3+ years experience in Human Resources and secretarial duties
• Fluent in English both in verbal and written
• Experience of working with different business functions or across industries
• Team management experience, in particular the management of specialists
• Ability to develop and maintain effective relationship with authorities/industry networks
• Good communication and interpersonal skills